Transportation Analyst

Ryder System, Inc.; London; Presencial; CAD 50 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Benefits after 30 days

Retirement plan options

Resumo da oferta

Ryder System, Inc. is seeking a Transportation Analyst in London, Ontario. The role focuses on managing transportation management processes to ensure customer requirements are met and to drive continuous cost and service improvement.

You will interact with customers and carriers, prepare performance reports, and collaborate with internal teams to implement solutions that optimize cost and service. This position offers a stable full-time schedule and benefits within a Fortune 500 company.

Qualificações

• Strong verbal and written communication skills.
• Bilingual, French and English (for Quebec Locations only), Required
• Strong planning and organizational skills.
• Possesses a high degree of initiative.
• Demonstrates analytical and problem-solving skills.
• Excellent interpretation of complex statistical data.
• Demonstrates customer service skills.
• Develops and delivers effective presentations.
• Excellent interpersonal skills.
• Detail oriented and customer focus.

Responsabilidades

• Monitor and manage key performance indicators and perform root cause analysis using TM systems.
• Provide support for data processing, reporting, and customer inquiries.
• Interact with clients to resolve problems and coordinate implementations.
• Collaborate with internal SMEs to resolve issues and support implementations.
• Prepare weekly and monthly customer metrics reports and update SCLM/SCMP.
• Generate required reports and supporting documents; maintain systems.
• Initiate and track continuous process improvement activities.
• Measure transportation network costs and service performance and propose improvements.
• Coordinate TM procurement activities to optimize cost/service.
• Prepare materials for client quarterly/monthly reviews.
• Identify opportunities for improvement at assigned accounts.

Conhecimentos

Communication

Bilingual (French/English)

Planning

Initiative

Analytical skills

Presentation

Customer service

Interpersonal skills

Detail oriented

Formação académica

College degree/Technical Certification in Business/Logistics/Transportation

Bachelor's Degree in Business/Logistics/Transportation

Ferramentas

Microsoft Office Suite (Excel, Word, Access & PowerPoint)

Descrição da oferta de emprego

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team‑based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

• Type: Full time, Permanent
• Wage Range: $50,000 - $52,000
• Shifts: Monday – Friday, 8:00 am – 4:00 pm
• Location: London, ON (N6N 1E4)

Why Ryder?

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock
• A safe, friendly and respectful work environment
• Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions

• Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
• Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
• Interact with clients in resolving problems and coordinating implementations.
• Cohesively work with internal SME(s) to resolve problems and/or support implementations.
• Process and distribute weekly and monthly customer metrics and develop customer performance reports.
• Prepare various reports as required or any support document needed as well as updating SCLM and SCMP.
• Initiates continuous process improvement activities and monitors results.
• Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
• Coordinate the activities of TM procurement to achieve best cost/service solution network.
• Responsible for preparation in support of client quarterly and monthly account reviews.
• Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.

Additional Responsibilities

• Performs other duties as assigned.

Skills And Abilities

• Strong verbal and written communication skills , Required
• Bilingual, French and English (for Quebec Locations only), Required
• Strong planning and organizational skills, Required
• Possesses a high degree of initiative, Required
• Demonstrates analytical skills, Required
• Demonstrates problem solving skills, Required
• Excellent interpretation of complex statistical data, Required
• Demonstrates customer service skills, Required
• Develops and delivers effective presentations, Required
• Excellent interpersonal skills, Required
• Detail oriented and customer focus, Required
• Possesses a high degree of initiative, Required

Qualifications

• College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered., Required
• Bachelor's Degree in Business, Logistics, Transportation, Preferred
• 2 years or more in industry related experience required, Required
• 2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
• Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner, Required

Travel

• No

Job Category: Transportation

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

• Pay Type: Salaried
• Minimum Pay Range: $50,000
• Maximum Pay Range: $52,000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).