Transport Refrigeration Technician

THERMO KING WESTERN INC.; Edmonton; On-site; CAD 36,000 - 50,000; Full time

Benefits offered by this job

Tool allowance

Boot allowance

Phone allowance

Winter clothing allowance

RRSP with company match

Extended health and dental benefits

Paid vacation

Job summary

Thermo King Western Edmonton, AB is seeking a Transport Refrigeration Technician to diagnose, troubleshoot, and repair Thermo King equipment across the Edmonton area. The role offers hands-on mentorship, in-house training, and manufacturer-supported development to grow your refrigeration skills.

Ideal candidates bring practical mechanical or electrical aptitude; prior transport refrigeration experience is not required.

Qualifications

• Hands-on experience diagnosing, troubleshooting, and repairing mechanical or electrical equipment.
• Working knowledge of mechanical and electrical systems; ability to use diagnostic equipment.
• Strong communication and customer service skills.
• Valid Alberta Class 5 driver’s license and willingness to participate in training.
• Commitment to safety and quality workmanship.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain Thermo King transport refrigeration equipment.
• Record labour time, parts used, diagnostic findings, repairs completed, and warranty information for invoicing and warranty cost recovery.
• Perform preventative maintenance inspections, scheduled servicing, and equipment repairs.
• Install, start up, and commission refrigeration and temperature control systems.
• Read wiring diagrams, service manuals, and manufacturer documentation.
• Communicate professionally with customers and internal service teams to resolve technical concerns.
• Complete accurate service reports, work orders, and maintenance records.
• Travel to customer locations within the Edmonton area; occasional out-of-town service requirements.
• Participate in rotational after-hours on-call service support.
• Conduct hazard assessments and maintain a clean, safe work environment.

Skills

Diagnostics

Troubleshooting

Electrical systems

Mechanical systems

Customer service

Communication

Driving license

Education

Trade certification in Refrigeration/AC

Technical training in refrigeration/automotive tech

Tools

Diagnostic software

Wiring diagrams

Thermo King equipment familiarity

Job description

Transport Refrigeration Technician

THERMO KING WESTERN INC. Edmonton, Alberta, Canada

About this position

Job Description

Thermo King Western – Edmonton, AB

Build Your Career With a Team That Keeps Western Canada Moving

Thermo King Western has been serving Western Canada since 1964. As an industry leader in transport temperature control solutions, we support customers across the trucking, trailer, bus, and specialty vehicle industries with dependable equipment, expert service, and strong customer relationships.

We are looking for skilled, mechanically inclined individuals to join our Edmonton service team as Transport Refrigeration Technicians. Ideal candidates will have practical experience diagnosing, troubleshooting, and repairing mechanical or electrical equipment. We welcome applicants from a variety of technical backgrounds, including automotive, heavy equipment, industrial maintenance, HVAC, and related trades.

Previous Thermo King or transport refrigeration experience is not required. We provide hands‑on mentorship, in‑house training, and manufacturer‑supported technical development to help experienced technicians apply their existing skills in this specialized field.

As a Refrigeration Technician, you will:

• Diagnose, troubleshoot, repair, and maintain Thermo King transport refrigeration equipment.
• Record labour time, parts used, diagnostic findings, repairs completed, and warranty information accurately and promptly in work orders and service systems to support timely invoicing and warranty cost recovery.
• Perform preventative maintenance inspections, scheduled servicing, and equipment repairs.
• Install, start up, and commission refrigeration and temperature control systems.
• Troubleshoot mechanical, electrical, electronic, and refrigeration system issues using diagnostic tools and technical resources.
• Identify additional repairs, communicate the requirements to the service coordinator or supervisor for customer authorization before proceeding, and verify proper equipment operation before returning it to service.
• Read and interpret wiring diagrams, service manuals, and manufacturer technical documentation.
• Communicate professionally with customers and internal service teams to resolve technical concerns.
• Complete accurate service reports, work orders, and maintenance records.
• Operate company service vehicles for field service and on‑site customer support.
• Travel to customer locations within the Edmonton area, with occasional out‑of‑town service requirements.
• Participate in rotational after‑hours on‑call service support.
• Conduct hazard assessments, maintain a clean work environment, and follow established health and safety procedures.

Schedule and Working Conditions

• Regular Hours: Monday to Friday, 8:00 a.m. to 4:30 p.m.
• After-Hours On-Call: Technicians participate in a four-day on-call rotation, typically once every one to two months. On-call compensation is $200 per day, plus additional hourly compensation for service calls attended.
• Shop and Field Service: The position involves a combination of shop-based repairs and field service at customer locations. The balance between shop and field assignments will vary based on operational requirements and customer demand.
• Physical Requirements: Duties involve standing, bending, kneeling, climbing, lifting, and handling equipment components. Work is performed around vehicles and industrial equipment and may take place outdoors in varying weather conditions throughout the year.
• Tools and Allowances: Technicians are expected to provide and maintain their own appropriate hand tools. Thermo King Western provides necessary company-owned equipment and offers tool, safety boot, winter clothing, and cell phone allowances to support employees in their roles.

What We’re Looking For

We are interested in candidates who demonstrate strong technical aptitude, a willingness to learn, and a commitment to quality workmanship.

Required Qualifications

• Practical, hands‑on experience diagnosing, troubleshooting, and repairing mechanical or electrical equipment; prior transport refrigeration experience is not required.
• Working knowledge of mechanical and electrical systems, and ability to use diagnostic equipment and interpret technical information.
• Strong communication, organizational, and customer service skills.
• Ability to work independently while contributing positively to a team environment.
• Commitment to workplace safety, professionalism, and quality workmanship.
• Valid Alberta Class 5 driver's licence and ability to meet company driving requirements.
• Willingness to participate in technical training and manufacturer certification programs.

Preferred Qualifications

The following qualifications are considered assets but are not mandatory:

• Journeyperson or apprentice certification in Refrigeration and Air Conditioning Mechanic, Transport Refrigeration, Automotive Service Technician, Heavy Equipment Technician, or a related trade.
• Experience servicing refrigeration, HVAC, diesel-powered equipment, commercial vehicles, or electrical control systems.
• Familiarity with diagnostic software, wiring diagrams, and electronic troubleshooting.
• Previous experience with Thermo King equipment or other transport refrigeration systems.

We are willing to train the right candidate. Applicants with strong mechanical backgrounds and an interest in developing specialized refrigeration skills are encouraged to apply.

Why Join Thermo King Western?

• Competitive hourly wages based on qualifications, experience, and demonstrated technical competency.
• Overtime opportunities, plus on‑call compensation as outlined above.
• Annual tool and boot allowances, phone allowance, and winter clothing allowance.
• Company-matched RRSP program, extended health and dental benefits, group life insurance, and paid vacation.
• In‑house mentorship, manufacturer-supported training, opportunities for Thermo King CertiTech certification, and long‑term career development.
• A collaborative service team with varied technical work and a strong focus on safety, quality, and accountability.

Join Our Team

If you enjoy solving mechanical and electrical problems, take pride in quality workmanship, and are interested in building a career in a specialized technical field, we would like to hear from you.

Whether you already have transport refrigeration experience or are looking to apply your mechanical skills in a new industry, Thermo King Western offers the training, support, and opportunities to help you succeed.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.