Transitional Housing Support Worker

Anishinabek Employment & Training Services; Northwestern Ontario; On-site; CAD 54,000 - 66,000; Full time

Job summary

Anishinabek Employment & Training Services seeks a Transitional Housing Support Worker in Thunder Bay, Ontario to support urban Indigenous youth and young adults facing homelessness or housing insecurity. The role involves navigating adult service systems with a strengths-based, trauma-informed approach and coordinating with an interdisciplinary team.

The position is full-time, requires flexible hours including evenings and weekends, and involves case management and crisis intervention to help

Qualifications

• Post-secondary education in Social Services or related field, or equivalent experience.
• Minimum 2 years working with young adults, preferably in housing or shelter settings.
• Knowledge of Indigenous culture and history, trauma-informed approaches.
• Experience handling crisis situations and referrals.
• Strong communication and interpersonal skills; ability to build trust.
• Proficiency with Microsoft Office and databases.

Responsibilities

• Support urban Indigenous youth and young adults in accessing housing and service systems.
• Coordinate services with interdisciplinary team and partnering programs.
• Provide one-to-one and participant-based assistance and advocacy.
• Maintain case files and meet deadlines; respond to emergencies.

Skills

Crisis intervention

Group facilitation

Time management

Verbal/listening communication

Microsoft Office

Driver's license

Education

Post-secondary education in Social Services or Child & Youth Services, or equivalent

Tools

Database applications

Office software

Job description

401 Cumberland St. N Thunder Bay, Ontario P7A4P7

The Transitional Housing Support Worker's primary responsibility is to support urban Indigenous youth and young adults (ages 18-29) experiencing homelessness or at risk of insecure housing, by providing responsive participant-based and one-to-one services. The Transitional Housing Support Worker will support youth and young adults in identifying, accessing and navigating adult service systems relevant to their housing needs and transition to adulthood. This position will use a strengths-based, trauma-informed approach and will collaborate with members of an interdisciplinary team to coordinate services and support in consultation with individuals and partnering programs.

Employment Type

Full Time

Job Occupation Type

Social and community service workers

Total Positions

4

Wage

$60,000

Hours/Week

70

Days of Work

Mon, Tue, Wed, Thu, Fri, Sat, Sun

Closing Date / Apply By

11/17/2026

Start Date

n/a

Qualifications

• Post-secondary education in Social Services or Child & Youth Services, or combination of the equivalent education and/or a minimum of two years of work experience with young adults
• Minimum 2 years of experience, preferably in residential, housing, outreach or shelter setting.
• Knowledge of Indigenous culture and history, with particular emphasis on family violence, child welfare, impacts of trauma, Indigenous youth engagement and community outreach; knowledge of an Indigenous language(s) will be considered an asset.
• Knowledge of adolescent developmental theory and issues related to homeless youth and young adults.
• Proven ability to deal effectively with crisis situations and to identify, assess, and intervene with youth in crisis.
• Knowledge of and sensitivity to the life experiences and needs of the youth community.
• Knowledge and understanding of flexible, diverse, traditional and non-traditional support, advocacy and intervention processes
• Ability to engage people to build trust and rapport; effective verbal/listening communication skills.
• Proficiency in Microsoft Office including database applications.
• Excellent case / file management skills, stress and time management skills; ability to meet deadlines.
• Group facilitation, team building and decision-making skills; ability to take initiative.
• Ability to work flexible hours, including shift work, evenings and weekends, and on-call for emergency response.
• Valid First Aid / CPR Certificate and Safe Food Handling certification is an asset.
• A clear Vulnerable Sector Clearance Check is a condition of employment.
• Must have a valid driver's license and reliable transportation; will require a valid Drivers Abstract upon hiring.

TBIFC is an equal opportunity employer.

Reasonable accommodations are available upon request for all parts of the recruitment process.