Transitional Housing Support Worker

Thunder Bay Indigenous Friendship Centre; Northwestern Ontario; On-site; CAD 51,000 - 69,000; Full time

Job summary

Thunder Bay Indigenous Friendship Centre is hiring a Transitional Housing Support Worker to assist urban Indigenous youth and young adults (18-29) facing homelessness or housing insecurity.

The role emphasizes a strengths-based, trauma-informed approach, coordinating with an interdisciplinary team to identify and access housing services, supports, and transition to adulthood.

Qualifications

• Post-secondary education in Social Services or Child & Youth Services, or combination of the equivalent education and/or a minimum of two years of work experience with young adults.
• Minimum 2 years of experience, preferably in residential, housing, outreach or shelter setting.
• Knowledge of Indigenous culture and history; knowledge of an Indigenous language(s) will be considered an asset.
• Knowledge of adolescent developmental theory and issues related to homeless youth and young adults.
• Proven ability to deal effectively with crisis situations and to identify, assess, and intervene with youth in crisis.

Responsibilities

• Support urban Indigenous youth and young adults (18-29) facing homelessness or housing insecurity.
• Assist in identifying, accessing and navigating adult service systems relevant to housing needs.
• Collaborate with an interdisciplinary team to coordinate services and supports.

Skills

Trauma-informed approach

Crisis intervention

Interdisciplinary collaboration

Verbal communication

Case/file management

Time management

Valid driver’s license

Education

Social services education

Tools

Microsoft Office

Database applications

Job description

Transitional Housing Support Worker

4 Full Time Vacancies

The Transitional Housing Support Worker’s primary responsibility is to support urban Indigenous youth and young adults (ages 18-29) experiencing homelessness or at risk of insecure housing, by providing responsive participant-based and one-to-one services. The Transitional Housing Support Worker will support youth and young adults in identifying, accessing and navigating adult service systems relevant to their housing needs and transition to adulthood. This position will use a strengths-based, trauma-informed approach and will collaborate with members of an interdisciplinary team to coordinate services and support in consultation with individuals and partnering programs.

QUALIFICATIONS:

• Post-secondary education in Social Services or Child & Youth Services, or combination of the equivalent education and/or a minimum of two years of work experience with young adults
• Minimum 2 years of experience, preferably in residential, housing, outreach or shelter setting.
• Knowledge of Indigenous culture and history, with particular emphasis on family violence, child welfare, impacts of trauma, Indigenous youth engagement and community outreach; knowledge of an Indigenous language(s) will be considered an asset.
• Knowledge of adolescent developmental theory and issues related to homeless youth and young adults.
• Proven ability to deal effectively with crisis situations and to identify, assess, and intervene with youth in crisis.
• Knowledge of and sensitivity to the life experiences and needs of the youth community.
• Knowledge and understanding of flexible, diverse, traditional and non-traditional support, advocacy and intervention processes
• Ability to engage people to build trust and rapport; effective verbal/listening communication skills.
• Proficiency in Microsoft Office including database applications.
• Excellent case / file management skills, stress and time management skills; ability to meet deadlines.
• Group facilitation, team building and decision-making skills; ability to take initiative.
• Ability to work flexible hours, including shift work, evenings and weekends, and on-call for emergency response.
• Valid First Aid / CPR Certificate and Safe Food Handling certification is an asset.
• A clear Vulnerable Sector Clearance Check is a condition of employment.
• Must have a valid driver’s license and reliable transportation; will require a valid Drivers Abstract upon hiring.

Submission Date: Friday, November 27, 2026

Salary: $60,000/ annum

Thunder Bay Indigenous Friendship Centre

401 North Cumberland Street Thunder Bay, Ontario P7A 4P7

For a complete job description, please visit our website https://tbifc.ca/get-involved/job-postings/

Email: [e-mail] or Fax: [phone]

The Thunder Bay Indigenous Friendship Centre is an equal opportunity employer. Reasonable accommodations are available upon request for all parts of the recruitment process.

Miigwetch to all who apply, however only those applicants selected for an interview will be contacted.