Transformation Lead, CRM Technology Upgrade (18-Month Contract)

McKesson’s Corporate; Mississauga; Hybrid; CAD 113,000 - 190,000; Full time

Job summary

Join McKesson Canada as a Transformation Lead to manage significant digital transformation initiatives. You will be responsible for spearheading a new CRM platform implementation, ensuring alignment with strategic business goals while cultivating a positive change environment. This is a hybrid role focused on both leadership and innovation within a respected Fortune 10 company.

Benefits

Competitive compensation package

Annual bonus opportunities

Diverse and inclusive workplace

Qualifications

• 10+ years in business transformation roles.
• Experience leading large-scale transformation in complex organizations.
• Proven success in enterprise-level initiatives.

Responsibilities

• Lead digital business transformation on large scale.
• Develop and execute transformation roadmap with timelines.
• Monitor progress via KPIs and provide updates to executives.

Skills

Leadership

Communication

Strategic Thinking

Change Management

Financial Acumen

Education

Bachelor’s degree in business administration or IT

Master’s degree (advantage)

Tools

MS Project

Job description

Your Consent

Google Analytics

We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, clickhere .

Google Analytics for Remarketing

Marketo

ServiceTick

SessionCam

ClickTale

Pardot

DoubleClick

BrightCove

Twitter

HTML5 Storage

Other Tracking Technologies Used

We may use other tracking technologies to collect and store personal information about your visit to our website. They may include:

• Server Logs – used to track the website traffic (i.e. number of website visitors, number of visitor per page, IP address, etc.). We may use this information to analyze the website traffic in order to improve our business and user experience.
• Web Beacons – used to collect aggregate information (i.e. loading errors, most visited website pages, etc.). We may use web beacons to help display website content that is relevant to you and generate website traffic statistics to enhance our website.

Embedded Content and Features

How We Respond to “Do Not Track” Signals

Transformation Lead, Technology and Business Integration page is loaded

Transformation Lead, Technology and Business Integration

Apply remote type Hybrid locations CAN, ON, Mississauga time type Full time posted on Posted 5 Days Ago job requisition id JR0128920

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

McKesson Canada is seeking a dynamic and visionary Transformation Lead to spearhead a large-scale and complex digital business transformation. Reporting to the President of the Specialty Health business unit, this role will ensure the successful implementation of a new customer relationship management (CRM) platform across our operations. This role demands a strategic thinker with a successful track record of managing digital business transformations, preferably in the healthcare sector. The Transformation Lead will bring deep understanding of program management, organizational change, and industry best practices to lead cross-functional teams and engage stakeholders at every level to ensure a seamless transition and sustained success.

Location: 2300 Meadowvale Blvd, Mississauga, ON

Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our designated office location. The remaining days may be worked remotely, subject to team and business needs.

Responsibilities

• Provide end-to-end leadership and accountability for the successful delivery of digital business transformation, ensuring alignment with strategic business objectives and delivering transformative results.
• Partner with the assigned Project Manager to develop and execute a comprehensive transformation roadmap, including timelines, budgets, resource plans, and key milestones.
• Unite cross-functional workstreams, ensuring engagement and focus on project goals.
• Monitor progress and assess project health through appropriate KPIs and metrics, providing regular insightful updates and comprehensive reports to executive leadership.
• Proactively identify and mitigate risks and remove obstacles that may impede the success of transformation initiatives; maintain project momentum and adhere to delivery timelines.
• Continuously improve project governance and planning capability by integrating optimal ways of planning, organizing, acquiring, implementing, delivering, and supporting the transformation.
• Enable change management initiatives to ensure stakeholder engagement, user adoption, cultural alignment, and long-term transformational success.
• Facilitate effective communication and collaboration among all stakeholders to ensure alignment and support for the transformation initiative. Organize and lead regular stakeholder meetings to review progress, align priorities, and address concerns.
• Cultivate a positive transformation culture, guiding the organization in adapting to new technologies, new ways of working and new organizational structures. Ensuring employees are engaged and supported throughout the transformation process.

Minimum Requirements

• A bachelor’s degree in business administration, information technology, or related field, or equivalent experience is required.
• 10+ years in progressively responsible business transformation positions or relevant area of business (project/program management, resource management, financial analysis).
• 10+ years of experience leading large-scale transformation programs within complex, matrixed organizations.
• Proven success delivering enterprise-level initiatives involving significant technology, processes, and organizational change.

Key Competencies

• A master’s Degree is considered an advantage.
• PMP Certification or equivalent experience, although not mandatory, is considered an asset.
• Experience managing cultural change and aligning organizational structures to support new business processes and technologies.
• Financial acumen with experience in roles involving budgetary responsibility including forecasting and trending project financials, is a plus.
• Experience using project and portfolio management tools (e.g., MS Project, etc.).
• Strong communication and influencing skills.
• Effective leadership, training, presentation skills, and experience leading multiple, highly diverse teams to achieve/deliver results.
• Leadership experience and proven ability to collaborate and influence decisions.
• Ability to navigate ambiguity, make data-driven decisions, and lead through change.
• Proven experience in project management, especially technology upgrades.
• Global mindset with enterprise orientation.
• Strong data-driven insights and financial/business acumen.
• Commitment to operational excellence.
• Effective cross-functional collaboration.
• Executive presence and strategic partnering skills.
• Strong execution capabilities.
• Excellent communication with internal and external stakeholders at all levels.
• Intellectual curiosity, innovation, and willingness to challenge the status quo.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$113,500 - $189,100

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

About Us

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.