Transaction Processing Administrator

0000050571 Royal Bank of Canada, Singapore Branch; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Toronto seeks a Transaction Processing Administrator to ensure accurate processing of transactions and enhance client experience. The role demands strong analytical skills and the ability to work in a fast-paced environment, with opportunities for professional growth. The ideal candidate possesses experience in Shareholder Services and robust communication abilities.

Benefits

Comprehensive Total Rewards Program

Competitive compensation

Flexible benefits

Qualifications

• Must have experience within Shareholder Services or similar multi-client mutual fund administration environment.
• Demonstrated ability to work successfully in a fast-paced, high stress environment.
• Strong customer service skills are essential.

Responsibilities

• Pre-screen, prepare and input all financial and non-financial transactions.
• Monitor and clear Workflow/Capture items within Service Level Agreements.
• Communicate effectively with internal and external client groups.

Skills

Communication

Customer Service

Operational Delivery

Critical Thinking

Time Management

Education

Experience within Shareholder Services

Tools

MS Office

Unitrax Recordkeeping System

FundSERV

Job description

Transaction Processing Administrator page is loaded

Transaction Processing Administrator

Apply locations TORONTO, Ontario, Canada time type Full time posted on Posted Yesterday time left to apply End Date: August 9, 2025 (7 days left to apply) job requisition id R-0000132257

Job Description

What is the opportunity?

In this role, you will ensure that all work assigned to them is completed accurately, on target and within regulatory standards. In addition, you will assist other RBC Investor Services (IS) departments/teams in the resolution of Client issues in order to maximize Client experience.

What will you do?

• Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times. Includes but is not limited to: account set-up; redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement
• Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)
• Apply all quality control procedures
• Reconciliation and settlement of daily trades
• Daily deposits and cheque processes
• Message all accounts where unusual actions have occurred
• Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate
• Communicate effectively with both internal and external client groups
• Work with Manager to update Desk Operating Procedures and other tasks as assigned.
• Strong technical and analytical skills in running/debugging various applications and macros.

What do you need to succeed?

Must-have

• Experience within Shareholder Services or similar multi-client mutual fund administration environment
• Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
• Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products
• Demonstrated ability to work successfully in a fast-paced, high stress environment
• Communicate effectively with both internal and external client groups
• Strong customer service skills
• Computer Literacy - Intermediate
• Sound technical and analytical skills in running/debugging various applications and macros including MS Office
• Ability to work overtime/long hours especially around peak season (RRSP), month-end and year–end to support the team.

Nice-to-have

• Proven track record in leading initiatives, managing cross-functional relationships
• Completion of IFIC Mutual Funds Operations Course
• Unitrax Recordkeeping System knowledge
• FundSERV knowledge
• Ability to read/write French

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposureto communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-31

Application Deadline:

2025-08-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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About Us

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com .

We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact .