Transaction Manager

Jones Lang LaSalle Incorporated; Toronto; On-site; CAD 70,000 - 75,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) in Toronto, ON, is seeking a Transaction Manager to oversee brokerage operations, coordinate listing workflows, and ensure deadlines are met.

You will manage transactions from listing to closing, maintain Salesforce data, and support invoicing and client reporting. The role offers growth, competitive compensation, and bonus potential.

Qualifications

• 3-5 years of experience in commercial real estate, brokerage operations, transaction coordination, or similar professional services environment.
• Excellent organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Outstanding written and verbal communication abilities with strong attention to detail.
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience working with CRM platforms; Salesforce experience preferred.

Responsibilities

• Serve as the operational leader coordinating all brokerage activities, managing workflows and ensuring deadlines and priorities are met.
• Lead onboarding and launch of new listing assignments, coordinating photography, marketing materials, and data entry into Salesforce and marketing platforms.
• Manage transactions from listing through closing, prepare Letters of Intent, confidentiality agreements, commission agreements and coordinate document execution and critical dates.
• Maintain accuracy and integrity of Salesforce data, generate pipeline reports, dashboards and client reporting.
• Coordinate brokerage invoicing, track outstanding invoices, and liaise with Accounting on payments and commissions.
• Develop and improve operational workflows, leveraging technology, AI and automation to enhance efficiency.
• Review client-facing materials for quality, consistency, accuracy, and branding.

Skills

Commercial real estate

Brokerage operations

Transaction coordination

Project management

CRM platforms (Salesforce)

Tools

Salesforce

Adobe Acrobat

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Transaction Manager – JLL

What this job involves: JLL Retail Canada is seeking an exceptional Transaction Manager to ensure every listing, proposal, transaction, marketing initiative and client deliverable is executed efficiently and to the highest standard. Working closely with senior brokers, you will serve as the central point of coordination, creating systems, improving processes and delivering exceptional client service. This high-impact role offers the opportunity to build a long-term career with competitive compensation, performance-based bonuses and meaningful earning potential for individuals who take ownership and drive results.

What your day-to-day will look like:

• Serve as the operational leader coordinating all brokerage activities, managing workflows and ensuring deadlines and priorities are consistently met across the team
• Lead the onboarding and launch of new listing assignments, coordinating photography, marketing materials, brochures, proposals and accurate data entry into Salesforce and all marketing platforms
• Manage transactions from listing through closing, preparing Letters of Intent, confidentiality agreements, commission agreements and coordinating document execution, critical dates and FINTRAC compliance
• Own the accuracy and integrity of the team's Salesforce database, maintaining property, client, contact and transaction data while generating pipeline reports, dashboards and client reporting
• Coordinate brokerage invoicing from draft through issuance, track outstanding invoices, professionally follow up on collections and liaise with JLL Accounting regarding payments and commissions
• Develop, document and continuously improve operational workflows, identifying opportunities to leverage technology, AI and automation to enhance efficiency and client experience
• Review all client-facing materials including proposals, Broker Opinion of Value reports and presentations for quality, consistency, accuracy and JLL branding compliance

Required Qualifications:

• 3-5 years of experience in commercial real estate, brokerage operations, transaction coordination, project management or similar professional services environment
• Exceptional organizational and project management skills with proven ability to manage multiple priorities and competing deadlines simultaneously
• Outstanding written and verbal communication abilities with strong attention to detail
• Advanced proficiency in Microsoft Office, particularly Excel, Word and PowerPoint
• Experience working with CRM platforms (Salesforce experience preferred) and ability to maintain database accuracy and integrity

Preferred Qualifications:

• Experience within commercial real estate brokerage, with retail real estate experience considered an asset
• Salesforce administration experience and Adobe Acrobat proficiency
• Experience with AI tools such as ChatGPT, Claude or Microsoft Copilot
• Experience with project management software
• Demonstrated ability to implement process improvements and create operational efficiencies

Estimated compensation for this position:

70,000.00 - 75,000.00 CAD per year. This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location:

On-site -Toronto, ON

Opening Type:

Replacement

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.