Training Specialist 9259-0913

Foilcon; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Training Specialist to develop and deliver training for Microsoft Dynamics CE & F&O. This hybrid contract role involves creating inclusive training materials and facilitating sessions for diverse users. Ideal candidates will have experience in technical training and instructional design, with a focus on user-centered design principles.

Qualifications

• Practical knowledge and experience in delivering technical training.
• Experience with eLearning authoring and instructional design.

Responsibilities

• Develop and deliver training for Dynamics CE & F&O environments.
• Create content in various formats to support training and change management.

Skills

Technical Training

Instructional Design

Facilitating Virtual Training

Simplifying Technical Information

Tools

Articulate Storyline

Camtasia

MS Office

Job description

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HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.

Description

Scope

• Develop and deliver training for CE & F&O configured environment
• Provide Microsoft Dynamics CE & F&O application and product training to both technical and non-technical users
• Create content in various formats to support training and change management
• Design content following standards for inclusive, plain language, user-centered design
• Develop, design, and deliver training materials for diverse users

Assignment Deliverables

• Training Needs Assessment, Analysis, and Planning
• Training Design, Development, and Delivery
• Design approaches to integrate self-paced and instructor-led training with the Training Sandbox
• Deliver system demos to business users
• Create storyboards and digital training content from various sources

Skills

Mandatory Requirements

• Practical knowledge and experience in delivering technical training
• Experience with eLearning authoring and instructional design

Desired Skills and Experience

• Experience delivering IT training
• Proficiency with authoring tools like Articulate Storyline, Rise, Camtasia, Vyond, MS Office
• Ability to simplify technical information for non-technical users
• Skilled in facilitating virtual training sessions
• Experience interpreting data and technical documentation for training design
• Knowledge of AODA requirements for e-learning and manuals

Resumes Evaluation/Criteria

Criteria 1: Training Development and Delivery Skills - 40 Points

• Ability to develop and deliver comprehensive training for Dynamics CE & F&O environments
• Experience with diverse audiences and effective knowledge transfer

Criteria 2: Technical and Content Creation Skills - 30 Points

• Designing and delivering courses using various authoring tools
• Creating storyboards and digital content from multiple sources
• Interpreting technical data for training development
• Familiarity with AODA standards

Criteria 3: Communication and Facilitation Skills - 20 Points

• Designing inclusive, plain language content
• Facilitating engaging virtual training sessions

Criteria 4: Practical Experience and Application - 10 Points

• Practical experience with Dynamics CE & F&O platforms in business settings

Knowledge Transfer

• Storyboards and source files
• SharePoint documentation

Must Haves

• Practical knowledge and experience in technical training
• Experience with instructional design and eLearning authoring

Seniority level

• Entry level

Employment type

• Contract

Job function

• Human Resources