Training Manager

Action Furnace Inc.; Calgary; On-site; CAD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a Training Manager to lead the design and implementation of comprehensive training programs. This role is pivotal in aligning training initiatives with business objectives, fostering a culture of learning, and enhancing employee skills across technical and non-technical areas. The ideal candidate will have a strong background in training and development, along with management experience. Join a company that values integrity, teamwork, and continuous growth, offering exceptional benefits and a supportive environment for professional development. If you are passionate about teaching and learning, this opportunity is perfect for you!

Benefits

Competitive annual salary

Exceptional health and dental benefits

RRSP matching program

Health spending account

Employee assistance program

Life insurance

Qualifications

• Minimum 3 years experience in training and development.
• Previous management experience required.

Responsibilities

• Design and implement training programs aligned with company goals.
• Evaluate workforce skill gaps and trainer effectiveness.
• Manage apprenticeships and vendor training initiatives.

Skills

Training and Development

Management Experience

Communication Skills

Coaching and Mentoring

Evaluation of Training Programs

Education

Bachelor's Degree (preferred)

Tools

Learning Management Systems

E-learning Platforms

Job description

We are hiring a Training Manager in Calgary, AB!

Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning, teaching, and embracing change. We provide above average compensation, an amazing benefits plan, RRSPs, and the opportunity to grow within the company! We know that when our people are happy, so are our customers!

Reporting to the Director of Human Resources, The Training Manager is responsible for designing and implementing comprehensive training programs across technical and non-technical areas, ensuring alignment with company goals and industry trends. This role oversees internal and external training initiatives, including apprenticeships and vendor certifications, while continuously evaluating workforce skill gaps and trainer effectiveness. The manager collaborates closely with leadership to integrate training with business operations and fosters a culture of learning, growth, and adherence to core company values.

Perks and Benefits to working at Action Furnace:

• Competitive annual salary
• Exceptional health and dental benefits
• RRSP matching program
• Health spending account
• Employee assistance program
• Life insurance

Responsibilities:

This position will include, but not be limited to the following:

Learning and Development Strategy:

• Develop short-term and long-term training plans tailored to specific departments, software utilization, technological advancements and industry trends.
• Allocate resources effectively for training initiatives.
• Conduct regular evaluations of the workforce’s technical and soft skill gaps.

Program Development and Delivery:

• Create technical and non-technical training modules relevant to HVAC systems, safety regulations, and customer experience.
• Ensure that manuals, guides, and e-learning content are up-to-date and accessible.
• Measure program success through employee feedback, performance metrics, and post-training assessments.

Train the Trainer Program Management:

• Assess trainers’ effectiveness through participant feedback and observed outcomes.
• Provide regular feedback and upskilling opportunities for trainers to enhance their teaching methodologies.
• Select and coach internal subject matter experts to become effective trainers.

Apprenticeships:

• Ensure apprentices have a clear understanding of the program, its expectations, and their career progression opportunities.
• Monitor program completion rates and ensure apprentices meet certification and graduation requirements.
• Work with leadership team to ensure class schedule works cohesively with business operations.

Vendor/3rd Party Training:

• Evaluate external training programs for quality, relevance, and alignment with the company’s needs.
• Organize and schedule employees for vendor-provided certifications or training workshops.
• Collaborate with the leadership team to align the class schedule with business operations, ensuring seamless integration and minimal disruption.

Qualifications Include:

• Minimum 3 years experience in a training and development environment.
• Previous management experience.
• Valid drivers license for minimum 3 years with a clean driver abstract.

Values:

• Commitment to Teaching and Learning – Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.
• Integrity – Demonstrates ability to follow through on commitments – Do the right thing.
• Embrace Change – Demonstrates a “can do” mentality and takes on an assertive approach to welcoming changes set out by the leadership team.
• Team Player – Ability to work collaboratively with others to achieve company objectives.

We would love to see you join the Action Furnace team so if this sounds like an exciting opportunity for you, please do not hesitate in applying!

Action Furnace is committed to providing an accessible environment for all our employees. Candidates are encouraged to discuss any accommodation they may need.