Training Lead - Business & Technology Transformation

Akkodis; Toronto; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

Akkodis is partnering with a large crown corporation undergoing enterprise transformation and seeks a Training Lead to drive training strategy, learning development, and user adoption initiatives. This contract role aligns with professionals who have led enterprise training workstreams and organizational readiness across major technology programs.

You will collaborate with program leadership, SMEs, and partners to deliver role-based training for business, technical, and leadership audiences,

Qualifications

• 5+ years in Training, Learning & Development, Instructional Design, or Organizational Change Management.
• Experience supporting large-scale business transformation, ERP, or tech implementations.
• Strong instructional design and curriculum development experience.
• Experience conducting learning needs assessments and developing role-based learning strategies.
• Hands-on creation of training materials across multiple formats.
• Strong facilitation and stakeholder engagement skills.
• Experience supporting user adoption, change readiness, and organizational change initiatives.
• Excellent written communication and content development abilities.

Responsibilities

• Lead training strategy, planning, and curriculum development.
• Design engaging learning solutions including presentations, e-learning, job aids, manuals, assessments.
• Create role-based learning programs for business, operational, technical, and leadership audiences.
• Support organizational readiness and change adoption objectives.
• Facilitate training sessions, workshops, and Train-the-Trainer programs.
• Translate complex concepts into learner-friendly content with SMEs.

Skills

Training strategy

Learning & Development

Organizational Change Management

Curriculum development

Facilitation

Stakeholder engagement

Instructional design

Change readiness

User adoption

Tools

SAP

Workday

Salesforce

Microsoft Dynamics 365

ServiceNow

Oracle

Job description

Title: Training Lead - Business & Technology Transformation

Position Type: Contract

Industry Sector: Public Sector / Financial Regulatory Services

Duration: 18-Month Contract

Work Model: Hybrid - 3 days per week in office

Engagement Model: Professional Services Engagement - B2B (Incorporated entities only)

About the Opportunity

Akkodis is partnering with a large independent crown corporation and provincial agency undergoing a significant enterprise transformation and is seeking an experienced Training Lead to drive training strategy, learning development, organizational readiness, and user adoption initiatives.

This role is ideal for a Training Lead, Learning & Development Lead, Organizational Change Management (OCM) Training Lead, Senior Instructional Designer, Change & Training Consultant, or Learning Experience Designer who has supported large-scale business and technology transformations.

You will work closely with program leadership, business stakeholders, subject matter experts, change teams, and implementation partners to develop and execute training programs that enable successful adoption of new processes, systems, and ways of working.

What You’ll Be Doing

• Lead training strategy, planning, learning needs assessments, and curriculum development
• Design and develop engaging learning solutions including presentations, e-learning, job aids, training manuals, and assessments
• Create role-based learning programs for business, operational, technical, and leadership audiences
• Support organizational readiness, change adoption, and business transformation objectives
• Facilitate training sessions, workshops, knowledge transfer activities, and Train-the-Trainer programs
• Partner with stakeholders and SMEs to translate complex business and technical concepts into learner-friendly content
• Coordinate training deployment, learner communications, and readiness activities
• Measure training effectiveness, learner readiness, and adoption outcomes using assessments and feedback mechanisms
• Review, refine, and operationalize training deliverables produced by implementation partners

Required Expertise

• At least 5+ years of experience in Training, Learning & Development, Instructional Design, Organizational Change Management, or related transformation initiatives
• Experience supporting large-scale business transformation, digital transformation, ERP, or technology implementation programs
• Strong instructional design and curriculum development expertise
• Experience conducting learning needs assessments and developing role-based learning strategies
• Hands-on experience creating training materials across multiple formats
• Strong facilitation and stakeholder engagement skills
• Experience supporting user adoption, change readiness, and organizational change initiatives
• Exceptional written communication, editing, and content development abilities

Nice to Have

• Public sector, government, regulatory, insurance, financial services, or highly regulated industry experience
• Experience developing and delivering Train-the-Trainer programs
• Knowledge of adult learning principles and instructional design methodologies
• Experience with e-learning and multimedia development tools
• Knowledge of accessibility standards (WCAG)
• Prosci, instructional design, learning & development, or related certifications

Ideal Background

We’re particularly interested in professionals who have led training workstreams for enterprise-wide transformation initiatives involving platforms such as SAP, Workday, Salesforce, Microsoft Dynamics 365, ServiceNow, Oracle, or comparable enterprise applications.

The ideal candidate combines training strategy, instructional design, facilitation, stakeholder management, and organizational change management expertise with the ability to drive user readiness and adoption across large, complex programs.

Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.