Training Coordinator

Brandt Group of Companies; Saskatoon; On-site; CAD 50,000 - 70,000; Full time

Job summary

A regional training provider is looking for a Training Coordinator in Saskatoon. This role focuses on growing the Operator Safety Training business in Saskatchewan, managing sales processes, and ensuring client satisfaction through effective training solutions. Responsibilities include client education, marketing strategy development, and coordinating training schedules. The ideal candidate will have experience in client relationship management and sales, with a strong ability to understand client needs.

Qualifications

• Experience in sales or client management would be beneficial.
• Ability to understand and meet client needs for training.
• Familiarity with training coordination and administration.

Responsibilities

• Administer sales processes and manage certificate issuing.
• Educate and advise clients on customized training solutions.
• Develop marketing strategies for the Saskatchewan region.
• Coordinate ongoing local product knowledge and training.

Skills

Client relationship management

Sales strategy development

Cold calling

Understanding client needs

Job description

Brandt is currently seeking a Training Coordinator for our Saskatoon location.

This position is responsible for the growth of the Operator Safety Training business in the Saskatchewan region.

Duties & Responsibilities

• Administration of sales processes and certificate issuing
• Keep current on clients' business activities and needs
• Educate and advise clients by understanding their needs and recommending customized training solutions from our safety, compliance, and workforce development programs.
• Develop and maintain strong relationships with new and existing clients with the goal of increasing sales and customer satisfaction
• Regularly prospect and cold call new clients to discuss new promotions and program
• Develop marketing and promotion strategies for the designated region
• Prepare customer status reports, including but not limited to sales call activity, closing, follow‑up, and prospect reports as required
• Coordinate the delivery of ongoing local product knowledge and application training
• Handle all training inquiries for the Operator Safety training business line in the region and book/assign applicable courses via the Learning Management Systems (LMS)
• Develop and coordinate with customers the training schedule for regional training centers and coordinate in‑class, on‑site training sessions.
• Manage and process payments in accordance with company procedures
• Other duties as required