Training Coordinator

Socket.dev; Edmonton; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Training programs for leadership

Safety culture

Employee ownership

Insurance: life/AD&D/ LTD

Health & dental benefits

Best Managed Company status

Job summary

Cando is seeking a Training Coordinator to create, administer, communicate, promote, and evaluate on-site training programs and customer initiatives. The role emphasizes safe, practical, and efficient delivery of training with compliance direction, across multiple shifts and sites.

You will develop ongoing training plans, manage competency records, and coordinate with supervisors and site leadership to ensure readiness and quality.

Qualifications

• Experience designing and delivering industry onboarding and competency programs.
• Ability to translate procedures and safety requirements into practical training materials.
• Strong planning, coordination, and project-management skills.
• Excellent written and verbal communication and facilitation abilities.
• Ability to work with diverse backgrounds and shift schedules.

Responsibilities

• Develop, implement, and continuously improve site training, onboarding, and revalidation programs.
• Coordinate new-hire orientation, classroom instruction, field training, and evaluations.
• Maintain competency profiles, training pathways, and qualification requirements.
• Develop training materials based on procedures, safety rules, and regulatory obligations.
• Monitor trainee progression and conduct regular reviews with supervisors and trainers.
• Identify gaps and coordinate coaching, remediation, or reassessment as needed.
• Maintain training records and monitor expiries and upcoming requirements.
• Provide leadership coverage during exceptional circumstances while maintaining training accountability.

Skills

Training design

Adult learning

Procedures to materials

Planning & organization

Communication & facilitation

Diversity & learning needs

Attention to detail

MS Office proficiency

Learning management systems

Education

Safety/training education or certification

Tools

LMS platforms

Job description

The Training Coordinator is responsible for creating, administering, communicating, promoting, and evaluating on-site training programs. If you enjoy working within a team, problem solving, and a company that promotes a strong safety culture, this opportunity is for you!

Cando provides specialized rail and terminal operating services. We provide a wide range of services including material handling, terminal & transload services, short line operations, industrial switching, and more.

Cando Advantages

• Work Life Balance with Fixed Schedules
• Cando’s Technical and Leadership Training Programs
• Award Winning Safety Culture
• Employee Ownership Program
• Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances
• Flexible Health & Dental Benefits
• Canada’s Best Managed Company for 9 years!

The Training Coordinator is responsible for creating, administering, communicating, promoting, and evaluating on-site training programs and customer initiatives and ensuring the safe, practicable, and efficient delivery of training while administering direction towards rules compliance and monitoring.

Roles & Responsibilities

• Develop, implement, and continuously improve Cando's site training, onboarding, qualification, and revalidation programs.
• Work with training coordinators from other Cando sites to Develop, implement, and continuously improve Cando's site training, onboarding, qualification, and revalidation programs.
• Maintain current competency profiles, training pathways, evaluation standards, and qualification requirements for operational positions.
• Develop and update training materials and practical evaluations based on operating procedures, safety requirements, customer standards, and regulatory obligations.
• Coordinate new-hire orientation, classroom instruction, field training, evaluations, qualifications, refresher training, and revalidations.
• Monitor trainee progression and facilitate regular reviews with supervisors, trainers, and site leadership.
• Identify training or competency gaps and coordinate coaching, remediation, retraining, or reassessment.
• Develop and maintain effective processes for selecting, supporting, and aligning workplace trainers and evaluators.
• Promote consistent training and evaluation standards across operational work groups and shifts.
• Maintain accurate training, competency, qualification, and revalidation records and monitor upcoming expiries, booking required training for staff.
• Develop training plans aligned with hiring forecasts, employee turnover, operational requirements, and customer expectations.
• Monitor training capacity, qualification timelines, potential bottlenecks, and risks to workforce readiness.
• Incorporate lessons from incidents, near losses, audits, operating changes, and field observations into training programs.
• Prepare regular reports on trainee progression, training compliance, qualification status, and upcoming requirements.
• Support internal and customer audits related to training and competency and coordinate resulting corrective actions.
• Maintain a visible field presence and effective working relationships across the operation at all hours of the day.
• Provide limited operational leadership coverage during exceptional circumstances while maintaining primary accountability for training programs.

Skills, Knowledge & Abilities

• Demonstrated ability to design, implement, administer, and improve industrial training and onboarding programs.
• Knowledge of adult learning, workplace instruction, competency-based training, and practical skills assessment.
• Ability to convert operating procedures and safety requirements into clear, practical training materials.
• Strong planning, coordination, organizational, and project-management skills.
• Strong written and verbal communication, facilitation, coaching, and interpersonal skills.
• Ability to work effectively with employees of different backgrounds, experience levels, and learning needs.
• Strong attention to detail and commitment to accurate, defensible training and competency records.
• Sound judgment and confidence to identify and elevate situations where training or competency standards have not been met.
• Proficiency with Microsoft Office; experience with training-record or learning-management systems is an asset.

Experience

• Three (3) years' experience in managing a training program in an industrial, transportation, logistics, manufacturing, construction, or similar safety-sensitive operating environment.
• Demonstrated experience delivering, coordinating, developing, or improving workplace training, onboarding, or competency programs.
• Experience developing training materials, competency profiles, practical evaluations, or qualification standards.
• Experience coordinating training for a large frontline workforce operating across multiple shifts and multiple different qualification requirements is preferred.
• Experience in industrial rail switching, railcar handling, railcar loading, or terminal operations is an asset but is not required.
• Training and development, adult education, instructional design, train-the-trainer, safety, or related education is an asset. An equivalent combination of operational experience, training experience, and education will be considered.
• Ability to adjust working hours periodically to observe training activities and support employees working different shifts.

Note: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent. The qualifications are provided so interested candidates understand of the level of expertise required in this position.