Training & Communication Coordinator

Canada Life; Regina; On-site; CAD 38,000 - 58,000; Full time

Job summary

A leading insurance company in Canada is seeking a Training and Communications Coordinator. The role involves supporting onboarding processes, managing security profiles, and assisting with SharePoint-related tasks. Candidates should possess strong analytical skills and a bachelor's degree in a relevant field. Experience with Microsoft 365 tools and effective communication skills are essential. A proactive mindset and proficiency in French are assets. Join a diverse team committed to improving the well-being of Canadians.

Qualifications

• 1-2 years of experience in access provisioning, security administration, or technical support.
• Experience with enterprise systems, especially Microsoft 365 and SharePoint.
• Ability to manage multiple priorities and work cross-functionally.

Responsibilities

• Coordinate onboarding processes and access provisioning for new hires.
• Create and maintain role-based security profiles.
• Assist with training logistics and communication postings.
• Support SharePoint work and maintain resources.

Skills

Analytical skills

Problem-solving skills

Excellent communication

Stakeholder management

Proactive mindset

French language skills

Education

Bachelor’s degree in Business Administration, Information Systems, or related field

Tools

Microsoft 365 tools

SharePoint

Power BI

Job description

Overview

Permanent Full Time

We are looking for a Training and Communications Coordinator, Shared Services. As a Training and Communications Coordinator on the Shared Services team, you will play a key role in enabling secure access, supporting onboarding, and delivering communications and training support across Sponsor Services. You’ll collaborate with leaders, IT, and other departments to ensure smooth onboarding experiences, maintain role-based security profiles, and support the development of small-scale technical solutions.

What you will do

• Coordinating onboarding processes and access provisioning for new hires and internal transfers.
• Creating and maintaining role-based security profiles aligned with departmental needs.
• Supporting identity and access management practices in collaboration with IT and business leaders.
• Supporting SharePoint work, including:
  • Designing and developing SharePoint sites and pages in alignment with approved designs and organizational standards.
  • Maintaining and updating digital SharePoint resources to ensure they remain functional, user-friendly, and aligned with evolving business needs.
  • Supporting other teams with their SharePoint-related needs, offering guidance, troubleshooting, and best practices.
• Assisting with training logistics and communication postings.
• Supporting projects and initiatives, small-scale technical solutions and reporting needs using tools like Power BI.

What you will bring

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 1-2 years of experience in access provisioning, security administration, or technical support.
• Strong analytical and problem-solving skills.
• Experience with enterprise systems, including Microsoft 365 tools, with a strong emphasis in SharePoint.
• Ability to manage multiple priorities and work cross-functionally.
• Excellent communication and stakeholder management skills.
• A proactive mindset and willingness to learn new tools and systems.
• French language skills are considered an asset.

Compensation and Benefits

The base salary for this position is between $38,300.00 - $57,400.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting; closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

About Canada Life

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [e-mail].

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.