Training & Career Counsellor

CivicInfo BC; Terrace; On-site; CAD 55,000 - 68,000; Full time

Job summary

CivicInfo BC is seeking a Training and Career Counsellor to support Métis individuals in Terrace, BC. You will assess needs, guide education upgrades, and provide resume/ interview coaching while connecting clients with labour market resources and employer referrals.

You will gather data, prepare reports, and maintain accurate student records, assisting with program budgets and partnerships with vendors to enhance employment outcomes.

Qualifications

• Diploma in psychology, social work, education, or HR-related field.
• Minimum one year of progressive experience in employment counselling or similar.
• Strong written and verbal communication skills.
• Knowledge of local labour market is an asset.
• Career Development Practitioner Certificate is an asset.

Responsibilities

• Conduct formal needs assessments and identify barriers to sustainable employment.
• Develop and monitor budgets for STEPS training initiatives.
• Provide ongoing in-person and virtual support to maximize program completion.
• Coordinate program budgets and client needs with regional team.
• Host STEPS information sessions and engage with the community.

Skills

Needs assessment

Employment counselling

Budgeting

Resume writing

Communication

Labour market information

Education

Diploma in psychology

Career Development Practitioner Certificate

Tools

Office 365

Client management software

Job description

• Salary Range: $55,000 CAD to $68,000 CAD
• Terrace, BC V8G1S6, CAN

About the Opportunity

The Training and Career Counsellor supports Métis people by using a client-centered approach to identify strengths, skills and abilities, and address barriers to employment. The Counsellor plays a key role in guiding Métis people through training and education upgrades that lead to rewarding and sustainable careers. The Counsellor provides comprehensive support to students in their job search efforts, provides coaching on various aspects of the job search such as resume and cover letter writing, interview preparation, and referrals to businesses. The Counsellor also gathers and shares labor market information within Chartered Communities, striving to enhance labor market access for Métis individuals. Furthermore, the Counsellor responds to inquiries, contributes to communications content, generates reports, and maintains accurate student records.

Duties and Responsibilities

General

• Conducts formal needs assessments, including assessment of skills, education, experience, employment readiness, job search skills, and life and social skills; identifies barriers, makes appropriate referrals, and develops best next steps towards sustainable employment.


• Creates and processes client funding requests and submits for approval to Regional Program Manager.


• Guides students to resources to assist them in meeting admission needs.


• Provides ongoing in-person and virtual support to maximize successful completion of STEPS programs.


• Develops and monitors budgets for Skills Training, Employment and Post-Secondary (STEPS) training initiatives.


• Administers, monitors, and tracks financial supports and services, per STEPS program guidelines, for each client.


• Sources suppliers, vendors, and service providers that can help deliver the required training and education to MNBC clients.


• Coordinate program budget and client needs amongst regional team. Must coordinate efforts of administrative assistant and their own to ensure client's needs are most appropriately met prior to sending for approval.


• Provides great customer service to citizens and community. Host STEPS info sessions and have a presence in community to be accessible to citizens.


• Develops and maintains partnerships and relationships with suppliers, vendors, and service providers. Responds to telephone, in-person, or electronic inquiries.


• Contributes to the creation of relevant communications content, in collaboration with the Communications Team


• Prepares a variety of reports.


• Maintains student files and records, ensuring completion and accuracy.

Job Placement and Wage Subsidy Support

• Works with students on all aspects of the job search, including effective job search, resume and cover letter writing, interview best practices, and referrals to industry and community businesses.


• Guides students to resources to assist them in meeting their job-search needs.


• Works with employers to complete necessary application and processes to implement wage subsidy. Coordinates with Provincial Employer Relations Manager to optimize the matching of qualified Métis talent with employment and wage subsidies.


• Provides thorough on-the-job coaching and follow-up support to clients and employers, ensuring maximum success in reaching sustained employment.


• Collects and disseminates labour-market information in Chartered Communities and makes recommendations for increasing access for Métis people to the labour market.

Other Duties and Responsibilities

• Participates in committees and project teams as required.


• Undertakes related duties as assigned, consistent with the job grade of the position.


• Other duties may be assigned as needed to ensure the efficient operation of MNBC.


• Regular/ occasional attendance at meetings/ events that may require work and travel outside of normal business hours.

Supervision Given

None

Qualifications

• Diploma in psychology, social work, education, human resources or, a related field from a recognized, post-secondary institution.


• Minimum one (1) year of progressive work-related experience in employment counselling or similar role, including assessing client needs and delivering customized employment, job coaching, and job development services.


• Career Development Practitioner Certificate would be considered an asset.


• A combination of relevant experience, education, and training will be considered.


• Competent assessment skills utilizing a comprehensive model, appropriate to the client’s needs.


• Demonstrated ability to write and format current industry-standard resumes and cover letters.


• Demonstrated ability to effectively communicate both verbally and in writing.


• Strong links to the business community with a knowledge of the local labour market, an asset.


• Experience working with a client management platform, an asset.


• Demonstrated ability to lead, problem solve and make decisions.


• Proven ability to utilize strong interpersonal skills to deal with others effectively.


• Proven ability to prioritize tasks, meet deadlines, and work with minimal supervision. Proven ability to utilize, adapt and embrace new technologies, including Office 365 and other database/software required by the role.


• Knowledge and/or awareness of the historical and contemporary contributions made by Métis people in B.C.


• Possession of, or the ability to obtain, a Class 5 driver’s licence may be required.


• The position may require the completion of a Criminal Record Check and Vulnerable Sector Check.

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years