Training and Engagement Consultant

IFG International Financial Group Ltd; South Frontenac; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution is seeking an Intermediate Training and Engagement Consultant for a 6-month contract to support the launch of Microsoft Viva Engage. The successful candidate will be responsible for event coordination, developing training resources, and engaging employees to ensure effective platform adoption. This role requires strong communication skills and a solid background in training and change management.

Qualifications

• 3-5 years of experience in training, event coordination, or change management.
• Strong understanding of internal communications and employee experience.
• Familiarity with adult learning principles and instructional design.

Responsibilities

• Assist in planning, organizing, and executing training events and roadshows.
• Develop training resources to facilitate platform adoption.
• Monitor engagement metrics and report on training success.

Skills

Training coordination

Event planning

Change management

Communication

Tools

Microsoft Viva Engage

Microsoft 365

Microsoft PowerPoint

Job description

Our client, a leading financial institution, is seeking an IntermediateTraining and Engagement Consultant to join their team for 6 months of contract with possibility of extension. This role is to support launch of a new enterprise-wide platform for the entire bank this summer - Microsoft Viva Engage. The role is 2 days in office in Downtown, Toronto.

Job responsibilities:
Event Coordination & Engagement

• Assist in planning, organizing, and executing training events, roadshows, and AMA sessions to promote Microsoft Viva Engage.
• Work with internal stakeholders to identify training needs and tailor content accordingly.
• Gather and analyze feedback to assess training effectiveness and suggest improvements.
• Monitor engagement metrics and report on the success of training sessions.

Training & Support

• Develop training resources (guides, FAQs, presentations) to facilitate platform adoption.
• Provide hands-on support during training sessions, helping employees understand and use the new platform effectively.
• Conduct one-on-one and group coaching sessions to address specific employee needs.

Communication & Change Management

• Assist in engaging early-access users during the pilot phase of Microsoft Viva Engage.
• Respond to employee inquiries and provide guidance on the new platform.
• Collaborate with cross-functional teams to ensure consistent messaging and adoption strategies.

Must Have:

• At least 3-5 years of experience in training, event coordination, or change management, preferably within a corporate environment (cap is 7 years)
• Strong understanding of principles and purpose of internal / employee communications, employee experience, or similar areas
• Proficiency with Microsoft Viva Engage and familiar with enterprise social media networks and employee communication technology
• Proficiency in Microsoft 365, particularly Microsoft PowerPoint
• Familiarity with adult learning principles and instructional design

Nice to Have:

• Experience in the banking or financial services industry is a bonus.
• Strong communications skills
• Confident
• Assertive

If you are qualified and interested, please share your resume with [e-mail]