Trainer - YVR Airport

PrimeFlight Aviation Services; Richmond; On-site; CAD 55,000 - 58,000; Full time

Job summary

PrimeFlight Aviation Services is seeking a Trainer to lead staff development, assess training needs, and create tailored materials. You will conduct hands-on sessions, monitor progress, and provide feedback to ensure safety compliance and high-quality service in an airport environment.

The trainer collaborates with management to align training with operational goals, maintain records, and support a continuous learning culture across all areas, including aircraft cleaning, ramp operations, and

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in Canada.
• Must hold a valid driver’s license.
• Ability to communicate effectively in English (written and spoken).
• Ability to access information print/electronic; comfortable with tablets and computers.

Responsibilities

• Develop and deliver comprehensive training programs for staff and new hires.
• Provide one-on-one coaching and mentoring during training.
• Collaborate with managers to tailor training to job functions.
• Conduct safety training sessions and ensure compliance with regulations.
• Maintain training records, attendance, progress, and certifications.
• Coordinate scheduling with HR and department heads; ensure resources.

Skills

English fluency

Tech literacy

Background check

Drug screen

Valid driver’s license

FAA/RAIC/TSA eligibility

Tools

Ground support equipment (GSE) operation

Job description

The Trainer plays a crucial role in the professional development of new and existing staff. This position involves assessing training needs, developing tailored materials, conducting hands-on sessions, monitoring progress, and providing feedback. The trainer collaborates with management to align training with operational goals, ensuring staff proficiency, safety compliance, and high-quality service.

RESPONSIBILITIES

• Develop and implement comprehensive training programs for new hires and existing employees in alignment with company policies and procedures
• Provide one-on-one coaching and mentoring to trainees, offering guidance and support throughout their training period
• Collaborate with department managers and supervisors to customize training programs based on specific job functions and responsibilities
• Stay updated on industry trends, regulations, and best practices to ensure that training content remains current and relevant
• Conduct safety training sessions, emphasizing the importance of adhering to safety protocols and regulations within the airport environment
• Administer evaluations and assessments to measure trainee competence and adjust training methods accordingly
• Maintain accurate training records, including attendance, progress reports, and certifications, to ensure compliance with regulatory requirements
• Coordinate with HR and department heads to schedule training sessions and ensure adequate resources are available
• Provide feedback to management regarding the performance and readiness of trainees for their respective roles
• Assist in the development and implementation of a continuous learning culture within the airport service company
• Trainer is required to learn all areas of detailed cleaning of aircrafts, carpets, shroud, customer service and ramp in order to train and ensure compliance
• Participate in train-the-trainer programs to stay updated on the latest training techniques and methodologies
• Collaborate with subject matter experts to ensure that training content accurately reflects job requirements and expectations
• Uphold a high standard of professionalism and ethical conduct in all training activities, setting a positive example for trainees
• Operate ground support equipment such as tugs, conveyer belts, forklifts and baggage carts
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Must be legally authorized to work in Canada.
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking)
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to push, pull
• May need to crawl and crouch, at times, in confined tight spaces
• May need to bend, stretch, squat, kneel
• May need to climb and work at elevated heights
• Exposure to moderate and at times high noise levels
• Exposure to Biohazards and/or Chemicals
• Exposure to outdoor elements
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Salary range based on experience: $55,000-57,500/year

PrimeFlight Aviation Services, Inc. is proudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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