Traffic & Customer Service Admin

Autoport Limited; Eastern Passage; On-site; CAD 40,000 - 55,000; Full time

Job summary

Autoport Limited is seeking a Traffic and Customer Service Administrator to join their Eastern Passage facility. The role involves overseeing administrative duties related to vehicle shipping and OEM requests, ensuring timely services and efficient operations. Candidates should have post-secondary education in administration and relevant customer service experience.

Benefits

Paid time off

Excellent Health and Dental coverage

Company pension plan

Qualifications

• Minimum 2 years customer service experience is preferred.
• Excellent written and verbal communication skills, French an asset.
• High level of integrity and confidentiality.

Responsibilities

• Maintain internal system with information about incoming vehicles and customs.
• Complete inventory audit reports for accuracy.
• Advise on incoming vessels and manage vehicle shipping processes.

Skills

Communication

Organization

Interpersonal skills

Education

Post-secondary education in office / business administration

Tools

Microsoft Office (Excel / Word)

Job description

Autoport Limited is looking for a Traffic and Customer Service Administrator at its facility located in Eastern Passage!

At Autoport Limited, you can expect an exciting and interesting environment where you will be able to thrive in a safety-focused culture. We provide opportunities for training and growth that create a foundation for long-term careers, and we recognize hard workers who strive to make a difference. The Traffic and Customer Service Administrator is responsible for completing administrative duties related to original equipment manufacturer (OEM) requests and ship arrivals, while ensuring that customer vehicles are shipped in a timely manner.

Major Responsibilities and Duties

Maintain and update the internal system with information about incoming vehicles, vessels, customs, and other pertinent information.

Complete inventory audit reports to ensure that the internal system is up-to-date.

Advise interdepartmental supervisors and / or managers of incoming vessels and their quantities.

Release VINs as per customer specifications; add or complete holds per request.

Create and distribute all billing related to ships to the appropriate parties.

Advise customers of units requiring repair.

Utilize external systems for data and reporting.

Qualifications and Requirements

Post-secondary education in office / business administration

Minimum of 2 years customer service experience

A combination of education and experience may be considered

Excellent communication skills, written and verbal (French an asset)

Good computer skills, including knowledge of Microsoft Office programs (Excel / Word)

High level of interpersonal skills, organization, integrity, and confidentiality

Paid time off

Excellent Health and Dental coverage

Company pension plan

About Autoport

Chances are, we handled the car you drive today. As a transportation leader in the automotive industry, Autoport handles more than 2 million import and domestic vehicles annually. We are well positioned to offer seamless access to key ports and global trade. Since our opening in 1971, we have established the solutions, the experience, and the expertise required to safely transport vehicles to the valued customer. Imagine driving onto a multi-level railcar and the precision it requires. As people drive vehicles throughout North America, we are the ones who ensure that cars are well secured and arrive to the dealership damage-free.

To learn more about us, check out our Facebook page at :

Autoport Limited is an equal opportunity employer who values diversity and inclusion, and we encourage applications from candidates of all backgrounds, communities, and industries. Autoport Limited welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Autoport Limiteds Accommodation Policy is available on request, including in accessible formats.

We thank all candidates for their interest, however, only those selected for interviews will be contacted.

Please monitor your email on a regular basis, as communication is primarily made through e-mail.

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