Trade Support Analyst II (CPG/Grocery)

Acosta Group Canada; Vancouver; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading company in the advertising and marketing services industry is seeking a Trade Support Analyst II to manage customer plans and ensure client expectations are met. The ideal candidate will have strong analytical skills, experience in customer service, and proficiency in TPM systems. This full-time position offers a dynamic work environment where you will collaborate with various stakeholders to optimize promotions and provide valuable insights.

Qualifications

• Education: High School Diploma/GED; Associate degree preferred.
• 1+ years of business experience; preferred experience in Customer Service, Sales/Marketing, or Accounting/Finance.

Responsibilities

• Manage implementation and maintenance of customer plans.
• Provide reporting including Sales and Spend Review.
• Track and coordinate unresolved customer deductions.

Skills

Analytical Skills

Customer Service

Excel

Communication

Education

High School Diploma/GED

Associate degree in Business or related field

Tools

MEI/AFS TPM software

Microsoft Office

Job description

Join to apply for the Trade Support Analyst II (CPG/Grocery) role at Acosta Group Canada

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Join to apply for the Trade Support Analyst II (CPG/Grocery) role at Acosta Group Canada

The Trade Support Analyst will process all deductions or promotions in accordance with the Management Guidelines and ensure that client’s expectations are met.

Responsibilities

• Manage implementation and maintenance of customer plans within the Client/Acosta proprietary system including volumes, promotions, and programs in accordance with established policies and procedures within specified timelines.
• Pull monthly reports of all upcoming promotions and take required actions for proper handling and resolutions.
• Provide reporting to Customer and Client managers as required, including Sales and Spend Review, Forecast Summary, and Actuals to Objectives.
• Maintain all customer programs and volume forecasts within the Client/Acosta proprietary system.
• Manage deduction issues for all assigned Clients.
• Track and coordinate unresolved customer deductions and manage timely resolution.
• Consistently follow up with Customer manager on resolution, making changes in the system and reporting back to Client.
• Additional responsibilities as requested by manager

Qualifications

Education

• High School Diploma/GED

Work Experience

• 1+ years of business experience.
• Associate degree in Business or related field (preferred)
• Experience in Customer Service, Sales/Marketing or Accounting/Finance is strongly preferred.

Knowledge, Skill and Abilities

• Knowledge of Trade Promotion Management systems (knowledge of MEI/AFS TPM software)
• Ability to provide in-depth analysis and recommendations based on the information provided
• Ability to work in a multi-task environment with multiple, and sometimes conflicting priorities and specific time constraints
• Strong proficiency in Excel, Microsoft Office, and other related tools
• Familiar with CPG or food industry and experience with major retailers

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Finance, and General Business

• Industries

  Advertising Services, Marketing Services, and Retail

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