Trade Support Analyst II (CPG/Grocery)

Acosta Group Canada; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the retail sector is seeking a skilled Trade Support Analyst II to manage client promotions and implement customer plans. The role involves providing in-depth analysis and ensuring timely resolutions, alongside a requirement for relevant business experience and proficiency in Trade Promotion Management systems.

Qualifications

• 1+ years of business experience required.
• Experience in Customer Service, Sales/Marketing or Accounting/Finance preferred.
• Knowledge of Trade Promotion Management systems needed.

Responsibilities

• Manage implementation of customer plans within proprietary system.
• Pull monthly reports of promotions and manage actions.
• Track and resolve customer deductions.

Skills

Trade Promotion Management systems

Analysis

Microsoft Excel

Customer Service

Sales/Marketing

Accounting/Finance

Education

High School Diploma/GED

Associate degree in Business or related field

Tools

MEI/AFS TPM software

Microsoft Office

Job description

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The Trade Support Analyst will process all deductions or promotions in accordance with the Management Guidelines and ensure that client’s expectations are met.

Responsibilities

• Manage implementation and maintenance of customer plans within the Client/Acosta proprietary system including volumes, promotions, and programs in accordance with established policies and procedures within specified timelines.
• Pull monthly reports of all upcoming promotions and take required actions for proper handling and resolutions.
• Provide reporting to Customer and Client managers as required, including Sales and Spend Review, Forecast Summary, and Actuals to Objectives.
• Maintain all customer programs and volume forecasts within the Client/Acosta proprietary system.
• Manage deduction issues for all assigned Clients.
• Track and coordinate unresolved customer deductions and manage timely resolution.
• Consistently follow up with Customer manager on resolution, making changes in the system and reporting back to Client.
• Additional responsibilities as requested by manager

Qualifications

Education

• High School Diploma/GED

Work Experience

• 1+ years of business experience.
• Associate degree in Business or related field (preferred)
• Experience in Customer Service, Sales/Marketing or Accounting/Finance is strongly preferred.

Knowledge, Skill and Abilities

• Knowledge of Trade Promotion Management systems (knowledge of MEI/AFS TPM software)
• Ability to provide in-depth analysis and recommendations based on the information provided
• Ability to work in a multi-task environment with multiple, and sometimes conflicting priorities and specific time constraints
• Strong proficiency in Excel, Microsoft Office, and other related tools
• Familiar with CPG or food industry and experience with major retailers

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Retail

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