Trade Support Analyst II (CPG/Grocery)

Acosta Group Canada; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in advertising and marketing is seeking a Trade Support Analyst II in Calgary. The role involves managing customer plans and overseeing trade deductions. Candidates should possess a high school diploma and relevant business experience, along with strong analytical and Excel skills. Ideal for those familiar with the CPG or food industry.

Qualifications

• 1+ years of business experience.
• Experience in Customer Service, Sales/Marketing or Accounting/Finance is strongly preferred.
• Familiar with CPG or food industry and experience with major retailers.

Responsibilities

• Manage implementation and maintenance of customer plans within the proprietary system.
• Pull monthly reports of upcoming promotions and manage resolutions.
• Provide reporting to Customer and Client managers as required.

Skills

Trade Promotion Management systems

In-depth analysis

Multi-tasking

Excel

Microsoft Office

Customer Service

Education

High School Diploma/GED

Associate degree in Business or related field

Job description

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The Trade Support Analyst will process all deductions or promotions in accordance with the Management Guidelines and ensure that client’s expectations are met.

Responsibilities

• Manage implementation and maintenance of customer plans within the Client/Acosta proprietary system including volumes, promotions, and programs in accordance with established policies and procedures within specified timelines.
• Pull monthly reports of all upcoming promotions and take required actions for proper handling and resolutions.
• Provide reporting to Customer and Client managers as required, including Sales and Spend Review, Forecast Summary, and Actuals to Objectives.
• Maintain all customer programs and volume forecasts within the Client/Acosta proprietary system.
• Manage deduction issues for all assigned Clients.
• Track and coordinate unresolved customer deductions and manage timely resolution.
• Consistently follow up with Customer manager on resolution, making changes in the system and reporting back to Client.
• Additional responsibilities as requested by manager

Qualifications

Education

• High School Diploma/GED

Work Experience

• 1+ years of business experience.
• Associate degree in Business or related field (preferred)
• Experience in Customer Service, Sales/Marketing or Accounting/Finance is strongly preferred.

Knowledge, Skill and Abilities

• Knowledge of Trade Promotion Management systems (knowledge of MEI/AFS TPM software)
• Ability to provide in-depth analysis and recommendations based on the information provided
• Ability to work in a multi-task environment with multiple, and sometimes conflicting priorities and specific time constraints
• Strong proficiency in Excel, Microsoft Office, and other related tools
• Familiar with CPG or food industry and experience with major retailers

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Finance, and General Business

• Industries

  Advertising Services, Marketing Services, and Retail

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