Trade Compliance Specialist, Consulting

Farrow; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a customs compliance expert to tackle complex trade challenges. This role involves providing critical advisory services, ensuring compliance with customs regulations, and identifying growth opportunities with clients. You will work in a dynamic environment, leveraging over a century of expertise in customs brokerage and logistics. If you're passionate about solving trade issues and thrive in a fast-paced setting, this position offers a chance to make a significant impact while advancing your career in a supportive and diverse workplace.

Qualifications

• 5-7 years of customs industry experience with at least 2 years in classification.
• CCS designation required, with excellent communication and analytical skills.

Responsibilities

• Provide technical advisory services on HS classification and duty drawbacks.
• Identify and upsell consulting services to maintain and grow client relationships.

Skills

Customs Compliance

HS Classification

Valuation Assessments

Communication Skills

Analytical Skills

Sales Skills

Education

High School Diploma or Equivalent

Certified Customs Specialist (CCS)

US Certified Customs Specialist

CBSA Professional Status

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Tuesday, April 8, 2025

Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international freight forwarding/global supply chain management, warehousing/distribution, and ground transportation). With operating locations across Canada and the United States, Farrow manages over 800 employees with 28 offices and warehouses, including those of acquired company Link+ Corporation.

Are you a customs compliance expert with a passion for solving complex trade challenges? We’re looking for a seasoned professional to join our team and help clients navigate a range of customs-related issues — from HS classification and origin determination to appeals and duty drawback claims.

This role focuses on delivering timely, cost-effective consulting and advisory services while identifying opportunities to grow client relationships. You'll be expected to meet monthly revenue targets by promoting value-added services to both new and existing clients.

Responsibilities

• Provide technical advisory services and document preparation for clients which includes, but is not limited to the following: HS classification, FTA analysis, valuation assessments, commodity tax analysis, duty deferral assistance and duty drawbacks, customs verification and audit assistance, blanket amends / refunds, apply for national customs rulings, etc.
• Identify sales opportunities and upsell consulting services with new and existing clients. Maintain sales pipeline. Prepare and submit billing information as per standard procedures. Make sales presentations.
• Maintain positive working relationship with client by responding to inquiries in a timely manner.
• Maintain positive working relationships with coworkers and internal clients while working collaboratively on projects, responding to inquiries, etc. Provide technical guidance to colleagues.

Education and Experience

• Completion of High School or Equivalent
• Certified Customs Specialist (CCS) designation (must maintain)
• US Certified Customs Specialist (asset)
• CBSA Professional status (asset)
• 5 - 7 years of proven customs industry-related experience, including a minimum of 2 years classification experience
• Consulting experience (preferred)
• Excellent verbal and written communication skills, as well as solid presentation skills, in order to present complex information to a variety of contacts both internally and externally.
• Entrepreneurial and self-motivated attitude with the ability to attract and retain clients to generate additional revenues.
• Expert knowledge of customs and relevant legislation as it pertains to importing and exporting.
• Excellent organizational skills with the ability to multi-task and prioritize.
• Excellent research, problem-solving, judgement and analytical skills with a high attention to detail in order to research and review complex information.
• Proficient in MS Office programs (e.g. Word, Excel, PowerPoint, etc.) and standard computer applications in order to prepare professional communications and presentation material.
• Able to operate standard business machines including photocopiers, scanners, faxes, telephones, printers, etc.

Working Conditions, Mental Effort & Physical Requirements

• Must be comfortable working in a fast paced, high activity and deadline bound environment.
• Concentration is required in balancing several tasks at one time.
• May be required to sit at desk or in vehicle for prolonged periods of time.
• May be required to view computer screen or printed materials for extended periods of time.
• May need to carry presentation materials, equipment, etc.
• Must be able to travel using a variety of methods throughout Canada and the United States.

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.