Tractor Trailer Loadbuilder (Hybrid)

Irving Oil Ltd.; Saint John; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Tractor Trailer Loadbuilder to enhance asset utilization and ensure efficient load management. In this dynamic role, you will be pivotal in meeting KPI targets for safety and customer satisfaction while navigating seasonal fluctuations and supply challenges. Your strategic planning skills will be essential as you handle product specifications and manage information requests from various stakeholders. Join a vibrant team that values diversity and offers a supportive work environment with a hybrid model, competitive compensation, and numerous benefits to foster your well-being and professional growth.

Benefits

Access to fitness facility

Onsite nurse

Café

Annual bonus plan

Pension plan

Parking allowance

Flexible benefits plan

Paid vacation

Wellness support

Paid volunteer day

Qualifications

• 3-5 years of related experience in a customer service environment.
• Previous exposure to the transportation industry is an asset.

Responsibilities

• Utilize technology to gather and respond to requests for information.
• Make difficult, time-sensitive decisions to support business objectives.
• Forecast seasonal demands and resources.

Skills

Attention to detail

Effective time management

Effective verbal communication

Effective written communication

Strategic planning

Strong distribution knowledge

Education

Post-secondary education

Job description

As a Tractor Trailer Loadbuilder you will optimize asset, resource and product utilization within established policies and procedures to build efficient and cost-effective loads for our Tractor Trailer team. Your goal will be to meet KPI targets on safety, on-time delivery and retention targets, with customer satisfaction & service at the forefront. Your success will be dependent on your ability to make decisions and recommendations around several assets required for seasonal fluctuations in business, weather and supply interruptions. Your success will also require an ability to handle strategic planning, making product specification changes, meeting demand during supply outages, as well as recording and reporting runouts or discrepancies within the business.

What We Offer:

• Work Environment – Work in our beautiful Home Office building with access to a fitness facility, onsite nurse and cafe.
• Hybrid Work Model – Allows for a blend of in-office and work-from-home days.
• Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance if working out of Home Office.
• Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.
• Paid Vacation – Plus an annual option to purchase additional vacation, too.
• Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program.
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program.

Your Responsibilities:

• Utilize technology to effectively gather and respond to requests for information for managers, drivers and customers.
• Take ownership and accountability until a problem is resolved.
• Effectively apply knowledge of distribution policies and procedures.
• Make difficult and time-sensitive decisions to support business objectives and customer needs.
• Build loads for trucks and review driver completions.
• Bring forward any concerns to managers.
• Forecast seasonal demands and resources.
• Produce outcomes that demonstrate an understanding of financial impacts.

Your Skills:

• Attention to detail and effective time management.
• Effective verbal and written communication.
• Strategic planning.
• Strong distribution knowledge.

Your Experience:

• Post-secondary education and/or equivalent experience in a customer service environment required.
• 3-5 years related experience.
• Previous exposure to the transportation industry would be considered an asset.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.
Job Requirements - Work Experience:
Supply Management
Job Requirements - Education:
Undergraduate

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries: Oil and Gas