Tour Guide & Brand Ambassador

Toonie Tours; Victoria; On-site; CAD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits for eligible full-time

Vacation pay

Employee discounts

Career growth opportunities

Team events

Job summary

Toonie Tours is seeking a friendly and energetic Walking Tour Guide for Victoria, BC. You will lead groups of 5–30 guests, share local history and culture, and ensure an exceptional guest experience from start to finish. Ideal candidates are strong storytellers with excellent communication skills and a passion for the community.

Weekend, evening, and holiday availability is preferred. This is a seasonal role with both full-time and part-time options, with compensation including hourly wages and

Qualifications

• Strong communication and public speaking skills are required.
• Friendly, energetic, and approachable personality.
• Excellent storytelling ability.
• Passion for the community and sharing it with visitors.
• Dependable, punctual, and professional.
• Comfortable walking ~5 km over a 2–3 hour tour.
• Adaptable to changing outdoor conditions.
• Legally authorized to work in Canada.

Responsibilities

• Lead engaging and entertaining walking tours for groups of 5–30 guests.
• Learn, research, and present stories about city history, culture, and landmarks.
• Welcome guests and provide an exceptional customer experience from start to finish.
• Share recommendations for local restaurants, attractions, events, and activities.
• Promote Toonie Tours experiences and products to guests.
• Represent Toonie Tours professionally as an ambassador for the community.
• Participate in training sessions and team meetings.
• Work outdoors in varying weather conditions.

Skills

Public speaking

Communication

Storytelling

Customer service

Reliability

Outdoor work

Job description

Tour Guide & Brand Ambassador –Victoria, BC

Company Overview

Toonie Tours is a fun, customer-focused tourism company that welcomes travelers from around the world through unforgettable tours and experiences. Since 2018, we have grown into one of Canada's highest-rated walking tour companies by putting guests first and delivering authentic, entertaining experiences led by passionate local guides.

Operating in 11 cities across Canada—from Victoria to Québec City—we continue to expand while creating rewarding opportunities for people who love sharing their communities.

Position Overview

Toonie Tours is currently hiringSeasonal Full-Time, Part-Time, and Casual Walking Tour Guides to join our team in Victoria, BC.

As a Walking Tour Guide, you will lead groups of 5–30 guests on engaging walking tours while sharing the history, culture, and hidden gems of your city. You'll create memorable experiences through storytelling, exceptional customer service, and your passion for your local community.

This is an employee position offering competitive hourly pay, performance-based earning opportunities, and employee benefits.

Weekend, evening, and holiday availability is preferred throughout the tourism season.

Roles & Responsibilities

• Lead engaging and entertaining walking tours for groups of 5–30 guests.

• Learn, research, and confidently present stories about your city's history, culture, and landmarks.

• Welcome guests and provide an exceptional customer experience from start to finish.

• Share recommendations for local restaurants, attractions, events, and activities.

• Promote Toonie Tours experiences and products to enhance each guest's visit.

• Represent Toonie Tours professionally while serving as an ambassador for your community.

• Participate in training sessions, team meetings, and other assigned duties.

• Work outdoors in varying weather conditions.

What We're Looking For

• Strong communication and public speaking skills -English Required.

• Friendly, energetic, and approachable personality.

• Excellent storytelling ability with a sense of humor.

• Passion for your community and sharing it with visitors.

• Dependable, punctual, and professional.

• Comfortable walking approximately 5 km over a 2–3 hour tour while speaking throughout.

• Adaptable and confident working in changing outdoor conditions.

• Legally authorized to work in Canada.

Additional languages are considered an asset

• French

• Spanish

• German

• Italian

• Russian

• Other languages are always welcome.

First Aid Certification is considered an asset.

Compensation & Benefits

Our employee compensation package rewards both your time and your performance.

• Competitive hourly wage

• Performance-based product commissions

• Monthly team performance bonus opportunities

• Vacation pay in accordance with provincial employment standards

• Health benefits for eligible full-time employees

• Priority scheduling for employee guides

• Ongoing training and opportunities to advance into Lead Guide and specialist roles

Our compensation model combines guaranteed hourly pay with additional earning opportunities through commissions and team bonuses, allowing guides to increase their earnings while delivering exceptional guest experiences.

Why Join Toonie Tours?

• Flexible seasonal scheduling

• Meet travelers from around the world

• Develop valuable public speaking, leadership, and customer service skills

• Share your passion for your city with visitors from across the globe

• Fun, supportive, and collaborative team environment

• Team events, employee discounts, and company perks

• Career growth opportunities with one of Canada's fastest-growing tour companies

Job Details

Job Types

• Seasonal Full-Time

• Seasonal Part-Time

• Seasonal and Casual Employment

Work Location

• In person – Victoria,BC

Compensation

• Hourly wage based on experience and market, plus performance-based commissions and monthly team bonus opportunities.