tour guide

Northern Tales Travel Services Inc.; Whitehorse; On-site; CAD 35,000 - 55,000; Full time

Job summary

A leading travel service in Whitehorse is seeking a dedicated Tour Guide to drive sightseeing vehicles and conduct guided tours. The ideal candidate will have strong communication skills, a valid driver's licence, and the ability to handle diverse groups of clients while providing accurate information. Benefits include health care and dental plans, and the opportunity to engage with travelers exploring Canada's historical and natural attractions.

Benefits

Dental plan

Health care plan

Bonus

Life insurance

Qualifications

• Valid driver's licence required.
• First Aid Certificate and CPR Certificate are preferred.
• Experience in tour guiding is beneficial.

Responsibilities

• Drive sightseeing or tour vehicle.
• Conduct guided tours of various sites.
• Collect administration or entrance fees.
• Coordinate recreation activities and resolve problems.

Skills

Client focus

Excellent oral communication

Dependability

Team player

Outgoing

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Outdoors
  
  

Responsibilities

Tasks

• Drive sightseeing or tour vehicle
• Collect administration or entrance fees
• Co-ordinate recreation activities
• Describe points of interest, answer questions and supply information
• Resolve itinerary and other problems
• Ensure and monitor luggage transfers
• Assist clients with check-in procedures for accomodation and/or transportation
• Utilize microphones or other communication device to provide directions and other pertinent information to visitors
• Co-ordinate activities with local tour guides or leaders of performance groups
• Provide information on tipping customs, currency exchange rates, metric conversion and other details
• Sell souvenirs
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
  
  

Credentials

Certificates, licences, memberships, and courses

• First Aid Certificate
• CPR Certificate
  
  

Experience and specialization

Type of guide

• Escorted group travel guide
• Escorted individual travel guide
• Step-on local guide
• Meet and greet local guide
• On-site local guide
• Driver-guide, local
• Walking tour guide
  
  

Tours focus

• Historical sites
• Sightseeing
• Bus tours
• Walking tours
  
  

Geographical areas of specialization

• Canada
  
  

Additional information

Security and safety

• Driving record check (abstract)
  
  

Transportation/travel information

• Valid driver's licence
  
  

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
  
  

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Punctuality
• Outgoing
  
  

Benefits

Health benefits

• Dental plan
• Health care plan
  
  

Financial benefits

• Bonus
• Life insurance