Program Manager, Yachad Toronto

Orthodox Union; Toronto; On-site; CAD 58,000 - 63,000; Full time

Benefits offered by this job

10 paid vacation days

Paid Jewish and Statutory Holidays

Health, Dental and Vision insurance

RRSP plan with employer match

Job summary

Orthodox Union in Toronto is seeking a dedicated Program Director to lead the development of programs for individuals with disabilities. You will ensure excellent service delivery, manage program logistics, and foster a supportive environment for staff and participants.

Ideal candidates will have a strong background in organizational management and effective communication skills. The role includes responsibilities like program facilitation, staff support, and administrative tasks as part of the leadership team.

Qualifications

• Minimum 3 years of full-time working experience in organizational management and staff support.
• Excellent written and verbal communication skills.
• Reliable, dependable, and well organized.

Responsibilities

• Facilitate & attend weekly programs and Shabbatons.
• Ensure staff receive complete onboarding and training.
• Maintain members’ registration and accounts in the database.

Skills

Organizational management

Staff support

Communication skills

Knowledge of Jewish community

Microsoft Office

Social media

Multitasking

Problem-solving

Job description

POSITION SUMMARY

The Full time Program Director will be a part of the leadership team in Toronto and will help shape the future of programs and services in the Toronto region. Working under the direction and support of the Director of Yachad Toronto, the Program Director will help create and implement a multitude of social, recreational and life skill programs that support individuals with disabilities and their families. Our goal is to deliver meaningful programs and services with a mindset of growth.

At the forefront will be excellent customer service for both Yachad participants, their families, staff and volunteers. This position requires strong communication skills (both verbal and written) and knowledge of the Toronto Jewish community. Part of the focus will be on ensuring that the region is strategically growing in current and new areas to best serve this community, with an emphasis on working with individuals with disabilities and providing inclusive opportunities to socialize with peers.

RESPONSIBILITIES

• Program management
  • Facilitate & attend 2 weekly programs, “Holiday programs” & 3-4 Shabbatons a year
  • Facilitate & oversee staff at 1 weekly program & Sunday programs.
  • Logistics support (responsible for purchasing all supplies and dinners)
• Support programmatic staff
  • Ensure all staff receive complete onboarding, including first aid and behavioral training
  • Assist with crisis problem solving
  • Ensure programs and events are properly structured and well-staffed
• Administrative responsibilities
  • Maintain members’ registration and all accounts in Yachad’s database (MARS), including payments and attendance.
  • Create monthly newsletters for Yachad families and donors.
  • Ensure all invoices have been paid and submit receipts for all expenses.
  • Assist with monthly financial reporting.

ADDITIONAL RESPONSIBILITIES

• Create special family programs for the Jewish Chagim in partnership with other organizations and Synagogues.
• Assist with recruitment of new participants.
• Main point of contact for parents and group homes.
• Provide a nurturing work environment in which all staff, volunteers and Yachad participants feel valued, appreciated and acknowledged for their contributions to the team.

JOB QUALIFICATIONS

• Strong commitment to the mission and values of Yachad
• Well versed in Jewish values and beliefs
• Minimum 3 years’ full-time working experience in organizational management and staff support.
• Reliable, dependable, and well organized.
• Excellent working knowledge of Microsoft Office and social media
• Able to multitask and handle challenging situations in a positive can-do approach.
• Excellent written and verbal communication skills.
• Able to work independently as well as part of a team.
• Previous experience working with people with disabilities is not required, but beneficial.

SALARY AND BENEFITS

The salary range for this full-time position is $58,000-$63,000 (Canadian) commensurate with experience and education in the field.

ADDITIONAL BENEFITS

• 10 paid vacation days per year
• Paid Jewish and Statutory Holidays
• Health, Dental and Vision insurance - after first 3 months
• RRSP plan with a 5% employer match after 3 years (requires a minimum 2% employee contribution).