Toronto Pearson Airport - CSE Rotating - Full Time Traffic Guard

Paladin Security; Golden Horseshoe; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to making the world a safer place! As a Full-Time CSE Rotating Traffic Guard at one of Canada's busiest airports, you'll play a crucial role in ensuring safe and efficient traffic flow. This dynamic position offers an exciting work environment where your customer service skills and ability to handle challenging situations will shine. With a commitment to employee development and a supportive culture, this is an opportunity to grow your career while making a significant impact. Embrace the chance to be part of a fun and dedicated team that values your contributions!

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

Long Term Disability

Free Uniforms

Qualifications

• Valid Security License for Ontario is required.
• Experience in security or law enforcement preferred.

Responsibilities

• Direct and control vehicular and pedestrian traffic at the airport.
• Ensure safety and efficiency of vehicle and pedestrian movement.
• Issue Parking Infraction Notices as necessary.

Skills

Customer Service

Traffic Control

First Aid & CPR

Communication Skills

Problem Solving

Education

High School Diploma/GED

Job description

Overview

Company Overview:

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you know what it takes to join our team, we want to meet you!

We truly believe that where you work matters!
If you want to love going to work every day because of the amazing work environment, we have an award-winning Corporate Culture (not to mention that we have an amazing, fun group of employees working for us). Check it out here: https://paladinsecurity.com/about-us/our-culture/

At Paladin, you will find a supportive, fast-paced, team environment within a dynamic industry offering unwavering attention to quality while providing our candidates and employees with an award-winning culture. We trust in your ability and give you the tools, support, and resources to thrive at your job. Come work in a fast-paced environment with great people who value your input, take ownership of their work, and produce great results.

Site Description:

Toronto Pearson International Airport is Canada’s major airport and one of the busiest with approximately 456,000 flights and 44 million passengers travelling annually. Aside from being Canada’s largest and demanding airports, it is also home to some world class shops, restaurants and handy services to cater to everyone’s needs and continues to grow with the increasing number of passengers. In 1999 Pearson Airport was also awarded the ISO 14001 certification for striving for environmental sustainability.

Position Details:

Position: Full-Time CSE Rotating Traffic Guard
Site: Toronto Pearson Airport
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Hours: Rotating Continental (0700 - 1500 / 1500 - 2300)
Payrate: $19.30/hr.
Posting Date: May 1st, 2025
Internal Closing Date: May 7th, 2025
External Closing Date: May 5th, 2025

Schedule Example: Week 1 - Morning - Mon-Tues, Fri-Sat; Week 2 - Morning - Sun, Wed-Thu; Week 3 - Nights - Mon-Tues, Fri-Sat; Week 4 - Nights - Sun, Wed-Thu

Job Skills / Requirements

Key Responsibilities:

• Provide vehicular and pedestrian traffic direction and control on the groundside area of the Airport by facilitating the movement of vehicular traffic
• Must be comfortable working outdoors in all weather conditions.
• Direct or control movement of vehicles at specific locations
• Ensure the safe, orderly and efficient movement of vehicles and pedestrians on the Airport's terminal curbs and roadway surfaces
• Institute regular patrols at various times each day in these areas and others, direct both vehicle and pedestrian traffic, and provide the public with relevant information concerning vehicle parking, stopping, and the loading and unloading of vehicles in a courteous and consistent manner
• Ensure the separation of vehicles and pedestrians by controlling crosswalks, lane separations, areas designated by the GTAA from time to time
• Enforce the "Traffic on Land Side of Airports Regulations", as may be amended, supplemented or replaced from time to time (collectively the 'TLSARs")
• Issue the Parking Infraction Notices (PINs) in accordance with established training procedures. It is the intent that PINs be only issued as a final phase only, all possible methods of communications must be afforded before a PIN is issued
• Attend court for the purpose of giving evidence on PINs issued by them
• Respond to Charter Bus call-up requests and consults with other supported roles for placement of bus and tour groups
• Assist passengers with boost requests by calling Tow Trucks;
• Ensure work areas are clear of obstacles including baggage carts in order to maintain a safe environment.

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Previous Customer Service Experience required
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Authorized to legally work in Canada

Why choose Paladin?

· Opportunities for training and professional development.
· Competitive salary and benefits package.
· Free Uniforms
· Security license reimbursement
· Dry cleaning & hemming/tailoring allowance
· Paid vacation & sick days
· Additional perks

“If you’re excited about the opportunity to work with Paladin Security but don’t meet every single qualification listed, don’t let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We’re always looking for great talent to join our team and contribute their unique strengths.”

Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability

Screening Requirements: Criminal Background Check