Title SuccessFactors ECP Consultant

Syntax México; Montreal; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading Managed Cloud Provider, Syntax México, is seeking a skilled SAP SuccessFactors ECP Consultant with extensive experience in EC Payroll. The ideal candidate will manage client relationships, resolve service incidents, and ensure clients can successfully administer their SuccessFactors applications, contributing to a diverse and innovative work environment.

Benefits

Flexible working time models

Opportunity for remote work

Attractive benefits including health offers

Continuous training and coaching

Qualifications

• 8+ years of SAP experience as an implementation consultant.
• 3+ years in SAP SuccessFactors Employee Central Payroll.
• Experience with S/4 HANA is an asset.

Responsibilities

• Manage service incidents and requests with SLAs.
• Guide customers to administer SuccessFactors applications.
• Provide expert assessments during SuccessFactors release activities.

Skills

SAP SuccessFactors Employee Central Payroll

Troubleshooting

Analytical skills

Client relationship management

Education

SAP and SuccessFactors certifications

Job description

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Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

SAP SuccessFactors Employee Central Payroll Support Consultant who has done 3+ full life cycle implementations of EC Payroll with multi-country experience (US and Canada preferred, Asia and Europe desirable). The candidate will have the ability to troubleshoot and recommend alternatives to resolve conflicts between business requirements and standard system functionality and have knowledge and experience with other SuccessFactors modules and the integration of EC Payroll with other SuccessFactors modules. Experience with S / 4 HANA, including S4H4, is considered an asset.

Main Duties And Responsibilities

• Manage and resolve service incidents and service requests with specific SLAs.
• Work in a proactive, collaborative team environment analyzing client issues and provide solutions through configurations, testing, meetings and knowledge transfer.
• Guide and enable customers to successfully administer their SuccessFactors applications where applicable. Approach support with a “teach to fish” mentality.
• Work closely with the delivery team to ensure smooth post go-live transition to support, including knowledge transfer and review of all relevant supporting documentation.
• Be a trusted advisor and provide expert assessments and recommendations during SuccessFactors release activities.
• Cultivate strong relationships with clients by developing an understanding of customer's business, culture and solution.
• Ensure activities are completed on time, with high quality, and according to service level agreements, and in accordance with service management policies and procedures.
• Ability to coordinate efforts in line with the "bigger picture" while applying best practice
• Be a hands-on application expert in the SuccessFactors Employee Central Payroll domain.
• Provide impact assessment with Quarterly Releases.
• Contribute to knowledge base of the Syntax SAP Practice.
• Responsible for supporting functional and technical leads in workshops.
• Designs and supports proof of concepts to demonstrate proposed technical solutions.
• Assists and review the preparation of workshop / training materials.
• Proactively identifies process improvements, including clear and concise solution definitions.
• Main responsibilities are post-go live support, opportunities for project delivery assignments may arise but are not guaranteed.

Essential Functions

• Able to develop system configurations to conform to client specifications and best practices.
• Able to troubleshoot and provides resolution of system issues or defects, as assigned.
• Adheres to software implementation standards and best practices.
• Provides post-go-live application support under our Managed Services model.
• Completes continuing education activities to attain and maintain professional certifications.
• Performs other duties as assigned.

Skills And Experience

• 8+ years of SAP experience as an SAP implementation consultant including at least 3 years in the SAP SuccessFactors Employee Central Payroll module and having 3 to 5 EC Payroll implementations including Payroll Control Center (PCC).
• Certification in Employee Central and Employee Central Payroll is highly desired.
• Other SuccessFactors module certifications would also be desirable but not required (Onboarding, LMS, etc.).
• Deep knowledge and experience of SAP HCM on-premise (ECC), including US and Canadian payroll schema / PCR Schema process. Mexico, Asia, Europe and other countries also beneficial. PA / OM experience an asset.
• End-to-end SF EC Payroll and experience in S / 4HANA implementations and upgrades.
• Must have experience with Employee Central and Payroll business processes
• Good understanding of end-to-end project methodologies like SAP Activate
• Experience supporting integrations with third party applications such as BSI, ADP Compliance Services, Workforce Software and other timekeeping systems.
• Working knowledge in configuration of EC including with Time, and Benefits.
• Working knowledge of Foundation Objects, MDF objects, Rules and Workflows.
• Knowledge and experience of processes and configurations in the area of Employee Central Payroll and its integration with other SF modules.
• In depth understanding of HR and Payroll functions and business processes.
• Analytical and solutions oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems / complex situations.
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
• Ability to work collaboratively as part of a team.
• Ability to manage time and multiple tickets with a high degree of attention to detail.
• Strong organizational, planning and management skills.
• Excellent written and oral communication skills; attentively listens and shares knowledge / expertise.

Education and or Training

• SAP and SuccessFactors certifications highly desired.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S / 4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

• Global tourist : With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Consulting, Information Technology, and Sales

IT Services and IT Consulting

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