Timberland : Inside Sales Representative (Canada)

Timberland; Quebec; Remote; CAD 50,000 - 70,000; Full time

Job summary

Timberland is hiring an Inside Sales Representative to manage accounts and drive revenue growth across Canada. This role focuses on building customer relationships, supporting wholesale clients, and requires a college degree along with experience in sales and knowledge of the footwear industry. Candidates should be bilingual in English and French and possess excellent customer service skills.

Benefits

Competitive compensation

Medical, dental, and vision benefits

401(k)

Development opportunities

Qualifications

• At least 1 year of selling experience (retail, outside, or telephone sales).
• Knowledge of the footwear industry.
• Motivated, organized, responsible self-starter eager to be part of a team.

Responsibilities

• Managing designated accounts and identifying new opportunities to achieve sales targets.
• Collaborating with regional sales teams and maintaining reports on sell-in, sell-thru, and new business.
• Resolving issues related to pricing, delivery, and order problems with customers.

Skills

Customer service

Communication

Sales experience

Bilingual (English and French)

Education

BA, BS, or equivalent college degree

Tools

MS Office

SAP

CGNOS

Job description

Join to apply for the Timberland : Inside Sales Representative (Canada) role at Timberland

Get AI-powered advice on this job and more exclusive features.

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of fun, adventure-loving people, Timberland just may be the place for you.

To learn more about our values and our culture, visit Timberland Careers or www.timberland.com.

What will you do?

As part of Timberland Sales team, the Inside Sales Representative (IHSR) is responsible for managing designated accounts and identifying new opportunities to achieve sales targets. The ISR will focus on increasing sales, service, and support with independent retailers across Canada from a remote capacity. You’ll be responsible for maintaining Timberland’s Brand Positioning while driving revenue growth.

You'll be a trusted member of our team reporting to the Director of Sales, Lifestyle & Specialty. You’ll manage a designated list of customers across Canada, collaborate with regional sales teams, and work closely with Sales and Sales Operations on reporting, forecasting, and inventory management.

Let’s break down that day-in-the-life a bit more.

Determine customer requirements and expectations to recommend specific products and solutions through calls, internet research, and virtual meetings. Your daily activities will include:

• Recommending products based on cost, availability, specifications, sales potential, and customer needs. Presenting prices, credit, and terms according to standard procedures.
• Supporting wholesale customers via our B2B website and digital assets. Following up on sales orders to ensure proper allocation, shipment, and billing.
• Working effectively with the Sales Team, partnering with regional sales to understand the customer base, establish relationships, and develop win-win plans. Collaborating with Marketing, Product, and Sales Operations for successful execution.
• Maintaining reports on sell-in, sell-thru, and new business opportunities. Reporting calls and sales activities regularly.
• Resolving issues related to pricing, delivery, and order problems with customers, Customer Service, and Credit teams as needed.

What do you need to succeed?

We all bring unique skills to work and celebrate them daily. For this role, the essential skills include:

• BA, BS, or equivalent college degree
• At least 1 year of selling experience (retail, outside, or telephone sales)
• Knowledge of the footwear industry
• Bilingual in English and French (oral and written)

Additional foundation skills include:

• Motivated, organized, responsible self-starter eager to be part of a team
• Excellent customer service and communication skills
• Ability to learn and maintain product knowledge
• Capability to handle multiple projects independently
• Knowledge of inventory systems and availability
• Proficiency in MS Office; SAP and CGNOS experience preferred
• Location: While remote, candidates should reside within Canada to serve clients effectively.

What do we offer you?

At Timberland, we support your growth with development opportunities, competitive compensation, and benefits including medical, dental, vision, and 401(k). We foster a diverse, inclusive culture based on respect, connection, and authenticity, with a strong focus on DEI.

Learn more about our benefits at MyVFBenefits.com under "Looking to Join VF" and about our Diversity and Inclusion efforts at Timberland.com.

Now, we have a question for YOU: Are you in?

R-20250605-0014

Seniority level: Not Applicable

Employment type: Full-time

Job function: Marketing Services and Retail Apparel and Fashion