Tim Horton's -Team Member

Tim Hortons | Burnaby, BC; Burnaby; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Team Tim Hortons Scholarship

Competitive wages

Flexible schedule

Career advancement

Job summary

Tim Hortons in Burnaby is hiring Team Members to greet guests, take orders, and prepare our food and drinks. You’ll ensure an exceptional guest experience, work with a friendly team, and follow brand standards across all shifts.

Roles include day, afternoon, and night shifts with opportunities for advancement and a team-focused environment. Training is provided; weekend availability is required and compensation reflects experience and shifts.

Qualifications

• Experience in customer service or hospitality preferred.
• Willing to work mornings, afternoons, weekends.
• Ability to operate a POS system and handle cash.

Responsibilities

• Greet guests and take orders accurately.
• Prepare sandwiches and beverages.
• Maintain a clean, organized workspace.
• Follow Tim Hortons standards and safety guidelines.
• Collaborate with team to keep service fast and friendly.

Skills

Guest service

Teamwork

Food preparation

POS experience

Tools

POS system

Job description

Tim Hortons Team Member (Frontline Guest Service)

Location: 6123 Hastings Street, Burnaby, BC
Schedule: Full-time and Part-time

We are hiring!

Training Availability Requirement:
Must be available for training during the Day shift (between 7:00 AM and 4:00 PM).

Join our team as we look for friendly, energetic Team Members to help deliver an exceptional guest experience every shift. Whether you're greeting guests at the counter or preparing our guests' favourite food and beverages, you'll play an important role in making every visit feel great.

In this position, you will:

Greet and welcome guests with hospitality, sometimes being the first person they see each day

Take and complete guest orders, including coffees, Iced Capps®, donuts, and more

Prepare delicious sandwiches and wraps

Follow Tim Hortons standards for food preparation and all operating guidelines for equipment

Work with your team to keep service fast, friendly, and on point

Shift Availability (maximum 8 hours within the time frames below):

Day shift: 5:00 AM to 3:00 PM

Afternoon shift: 12:00 PM to 11:00 PM

Night shift Baker: 11:00 PM to 7:00 AM (Full-time ONLY)

Training: All training will be completed on Day shift only. For Night shift, once basic training is complete, you will move into Night shift training. When all night shift duties are performed properly, the hourly wage will be adjusted to $19.25-$19.75.

As part of our team, you'll have the opportunity to:

Build your skills and grow with advancement opportunities

Earn competitive wages

Access the Team Tim Hortons Scholarship opportunity

Be part of a team that supports community involvement

What we’re looking for:

Passion and energy for guest service, with the ability to create friendly, fast, exceptional experiences

Comfort working with a successful team in a safe environment

A strong work ethic and commitment to teamwork, along with keeping the restaurant clean and organized

A professional presentation that supports an exceptional guest experience

Physical Demands:

Walking and standing for long periods of time

Ability to lift and carry up to 20 kg / 45 lbs

Operate large and heavy equipment

Receive large deliveries up to twice weekly

Move between cold and hot environments (for example, freezer and oven)

Thank you for your time and interest in Tim Hortons!

Requirements

Must be available on weekends

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'll love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.