Tim Horton's Lead Hand

Compass Group North America; Richmond Hill; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in food services is seeking a Retail Supervisor to oversee operations at Tim Hortons. The role involves training staff, ensuring customer service excellence, and managing daily operations in a dynamic environment. Join a diverse team committed to quality service and community representation.

Benefits

Transport Subsidy

Discounted programs

Benefits after 25 hours/week

Qualifications

• Solid supervisory experience.
• Strong proficiency with MS Word, Excel, and Outlook.
• Ability to accommodate a flexible work schedule.

Responsibilities

• Help the Manager oversee the retail operations.
• Train, develop and lead a team of associates.
• Ensure compliance with Quality Assurance and Health and Safety Programs.

Skills

Customer Service

Leadership

Communication

Detail-oriented

Time Management

Tools

MS Word

Excel

Outlook

Job description

Working Title: Tim Horton's Lead Hand
Employment Status: Full-Time
Starting Hourly Rate: $19.00per hour
Address: 9355 Leslie Street Richmond Hill ON L4B 0J3
New Hire Schedule: TBD with a minimum of 32 hours per week

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary

Start Date:ASAP

Status:Full time

Schedule:TBD with a minimum of 32 hours per week

Wage:$17.00/hr

Location:Niagara Plenary Retail, 1200 Fourth Ave, St. Catharines,L2S 0A9

Benefits available if you work 25 hours per week on a consistent basis.

Transport Subsidy Available

Discounted programs

Job Summary

Now, if you were to come on board as one of our Retail Supervisors, we’d ask you to do the following for us:

• Help the Manager oversee the retail operations
• Develop and monitor a meal and break schedule for the staff that does not interfere with customer service
• Train, develop and lead a team of associates capable of providing great customer service.
• Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program”
• Be accountable for client and customer relationship building
• Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

Think you have what it takes to be our Retail Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Solid supervisory experience
• A passion for Customer Service excellence
• Detail-oriented and thrive in a fast-paced environment
• Solid team player with an emphasis on customer-service
• Strong supervisory skills and the proven ability to motivate, lead and coach staff
• Superior client relationship skills
• Excellent verbal and written communication skills
• Strong proficiency with MS Word, Excel and Outlook
• Able to accommodate a flexible work schedule, including evenings and weekends
• Previous work experience with Tim Hortons would be an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.