Tigrinya Medical Remote Interpreter

Kelly Services; Winnipeg; Remote; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Vacation and holiday pay

Flexible remote work environment

Job summary

Kelly Services is hiring a Tigrinya Medical Interpreter to support critical healthcare and related communications across Canada via OPI and VRI. This remote role requires fluency in Tigrinya and English, strong listening and communication skills, and the ability to handle sensitive conversations with confidentiality.

The position offers paid training (three weeks), a starting wage of 18.50 CAD per hour after training, and a flexible remote work arrangement.

Qualifications

• Fluent in Tigrinya and English (speaking, reading, listening, and comprehension).
• Strong listening and communication skills required.
• Ability to engage with diverse groups professionally and confidentially.
• Comfortable using technology and web-based platforms.

Responsibilities

• Provide real-time interpretation between Tigrinya and English speakers using OPI and VRI.
• Facilitate communication across healthcare, insurance, legal, and emergency services settings.
• Maintain confidentiality, professionalism, and cultural sensitivity.
• Manage video interactions with proper etiquette and accurate meaning transfer.
• Participate in training, quality monitoring, and performance improvement initiatives.

Skills

Tigrinya/English fluency

Active listening

Clear communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Tigrinya Medical Interpreter (Remote in Canada)

At Kelly, meaningful work is impactful and rewarding. If you are compassionate, detail-oriented, and motivated to bridge language barriers, this opportunity is for you. We are hiring Tigrinya Medical Interpreters for current openings to support critical communication needs across Canada via Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services.

As an interpreter supporting healthcare providers, emergency services, insurance organizations, financial institutions, legal services, and public service agencies, you may be assigned calls involving sensitive, emotional, or potentially distressing subject matters, such as medical emergencies, violence, or other critical situations.

Due to the nature of this role, some calls may require extended engagement or occur during periods of high call volume. Interpreters are expected to maintain professionalism, composure, accuracy, confidentiality, and cultural sensitivity at all times while adhering to company standards and ethical guidelines.

Why Join Kelly

• $18.50 per hour upon successful completion of training.

• Three weeks of structured, professional training.

• Vacation and holiday pay.

• Flexible remote work environment.

Key Responsibilities

• Provide real-time interpretation between Tigrinya and English speakers using OPI (Over-the-Phone Interpretation) and VRI (Video Remote Interpretation) platforms.

• Facilitate communication in healthcare, insurance, legal, financial, emergency services, and public service settings.

• Maintain confidentiality, professionalism, and cultural sensitivity.

• Manage video interactions professionally, ensuring appropriate visual communication and etiquette. Accurately convey meaning, tone, and intent while maintaining communication flow between all parties.

• Participate in training, quality monitoring, and performance improvement initiatives.

Qualifications

• Fluent in Tigrinya and English (speaking, reading, listening, and comprehension).

• High school diploma or equivalent.

• Minimum 18 years of age, reside in BC, AB, SK, MB, NB, NS, PEI, or NL, and legally authorized to work in Canada.

• Strong listening, communication, and interpersonal skills.

• Emotional intelligence and the ability to remain calm under pressure.

• Comfortable using technology and web-based communication platforms.

Technical Requirements

• Dedicated personal device (desktop, laptop, or tablet).

• Functional webcam with appropriate lighting for video interpretation sessions.

• Reliable high-speed internet connection (speed test may be required).

• Professional noise-cancelling headset (required or willingness to purchase).

• Ability to work independently in a quiet, distraction-free workspace.

Next Steps

• Shortlisted candidates will be contacted for the selection process.

• Selected candidates will begin paid online training.

Make a Difference

Join Kelly as a Tigrinya Medical Interpreter and help ensure every voice is heard by providing critical communication support when it matters most.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada.

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Finding the right job isn’t always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .