Thrift Store Clerk

TSA The Salvation Army TSA; Innisfail; On-site; CAD 23,000 - 30,000; Part time

Benefits offered by this job

Health and dental benefits

RRSPs

Paid vacation and sick time

Job summary

The Salvation Army Canada is seeking a Thrift Store Clerk for the Innisfail store, providing friendly customer service and handling cash transactions. You will sort donations, assist with pricing, and help maintain the tidiness and safety of the shop.

This part‑time temporary position supports daily retail operations and requires reliable attendance. Responsibilities include opening/closing, assisting customers, handling cash/debit, and ensuring compliance with policies while maintaining a

Qualifications

• Completion of Secondary School.

Responsibilities

• Interact with customers/donors in a positive, friendly, and courteous manner.
• Process cash and debit sales accurately.
• Maintain store security and monitor activity within the store.
• Assist with inventory, pricing and merchandising of donations.
• Open/close the store following procedures when required.

Skills

Cash handling

Customer service

Team player

Communication skills

Security awareness

Education

Secondary School

Tools

Cash register

Debit machine

Credit card processing

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: The Thrift Store Clerk provides service to customers, sorts incoming product and assists in the ongoing retail operations of The Salvation Army Innisfail Thrift Store.

Operations

• Interact with customers/donors in a positive, friendly, and courteous manner.
• Protect the integrity of all donated items.
• Responsible for accurate completion of all customer transactions including cash and debit sales.
• Contribute to meeting store budgets by maintaining customer service standards
• Opening and closing of store following store procedures when required
• Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
• Pay particular attention to store security, by monitoring activity within the store.
• Handle the merchandise in a safe and organized manner; assist in stock rotation.
• Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through "Tidy Maintenance".
• Replenish inventory levels based on supervisor's directions.
• Removal of inventory from sales floor as directed.
• Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards.
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary.
• Abide by store policy and procedures.
• Perform other position related duties as required.

Communication

Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

Health and Safety

Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage). Perform other position related duties as required.

Working Conditions

Schedule may vary from week to week and include weekdays and Saturday's? Flexibility in scheduling is required. Includes a ½ hour unpaid meal-break where applicable Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required. Ability to lift/move up to 30 pounds The Supervisor will set the hours of work and work schedule.

Education, Qualifications and Certifications

Completion of Secondary School. Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements

Have a minimum of three (3) months of prior related experience. Cash handling experience is required. Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.

Skills and Capabilities

Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities. Maintain information in confidence as required Participate as an active and responsible team member. Participate in mandatory orientation training. Participate in regular supervision and performance appraisal process. Represent the organization in a professional and engaging manner. Must comply with all Salvation Army policies and procedures and associated legislation. Brand awareness would be an asset. Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required. Exhibit good listening skills, have strong oral/written communication skills and respect authority Self-motivated/disciplined. Represent The Salvation Army in a positive manner Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures. Excellent interpersonal skills, integrity, and adaptability. Strong oral and written communication skills. Ability to work in a cooperative team-oriented atmosphere. Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment May require screening through The Salvation Army Abuse Registry. Support for and an understanding of the mission and purpose of The Salvation Army in Canada.

Note

This is a temporary part time position ending October 30/2027 Compensation: The target hiring range for this position is $17.00 to $18.08 with a maximum of $21.69. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Support for Accommodation

The Salvation Army will provide reasonable accommodation upon request.

Contact

Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our Employees

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

Benefits

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP's, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

Join Us

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.