This Way ONward Sales Associate - Medicine Hat Mall

Gap Inc.; Medicine Hat; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Mitarbeiter, die eine Leidenschaft für Kundenservice haben. In dieser Rolle werden Sie Expertenwissen über Produkte nutzen, um Kunden zu inspirieren und zu informieren. Ihr Ziel ist es, die Marke lebendig werden zu lassen und die Kundenbindung zu stärken. Sie werden in einem dynamischen Umfeld arbeiten, in dem Teamarbeit und kontinuierliche Verbesserung geschätzt werden. Wenn Sie daran interessiert sind, Teil eines Unternehmens zu werden, das sich für die Entwicklung seiner Mitarbeiter einsetzt, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfolgreicher Abschluss des Jobbereitschaftstrainings.
• Fähigkeit, Kundenbedürfnisse zu verstehen und professionell zu bedienen.

Responsibilities

• Engagieren und Verbinden mit Kunden durch exzellenten Kundenservice.
• Unterstützen des Store-Leadership-Teams bei der effektiven Zusammenarbeit.

Skills

Kundenservice

Produktkenntnis

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Education

Jobbereitschaftstraining

Job description

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information on current merchandise assortment, store promotions, and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers, build brand loyalty, and deliver productivity.

What You'll Do

1. Become an expert in the brand's selling behaviors, leveraging these behaviors with every customer to provide a premium experience.
2. Serve as a role model to achieve store priorities, with the customer as the primary focus.
3. Support the store leadership team in collaborating effectively with employees and ensuring tasks are completed timely and efficiently.
4. Build and share expertise in an assigned specialized functional area.
5. Support completion of work processes before or after store hours, including opening and closing the store as needed.
6. Listen and ask questions to understand customer needs and provide appropriate service.
7. Handle unique or complex customer interactions professionally.

Who You Are

• Have successfully completed job readiness training at one of Gap Inc’s nonprofit partners.
• Are an effective communicator, able to utilize technology effectively, engage with customers and team members to meet goals.
• Are a problem solver focused on continuous improvement, always learning, open to feedback, and proactive in taking action.
• Can handle customer interactions and potential issues courteously and professionally.
• Are able to learn procedural knowledge through on-the-job training.