Third Party Manager

Insight Global; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial services firm in Toronto is seeking a Manager for their Third-Party Management Team. This role involves managing supplier relationships, ensuring risk management compliance, and leading strategic initiatives that align with the company's objectives. The ideal candidate will have a strong background in third party management within the financial industry, excellent negotiation skills, and experience in a cross-functional team environment.

Qualifications

• Minimum 5 years experience in third party management within the financial industry.
• Experience leading teams in a cross-functional environment.
• Strong market knowledge relevant to credit card business.

Responsibilities

• Serve as Category Manager for third party management execution.
• Develop strategic plans aligned with business and market trends.
• Motivate and develop direct reports for productivity.

Skills

Negotiation skills

Project management

Communication skills

Organizational skills

Cross-functional teamwork

Education

Bachelor’s degree in business management

Third party management certification

Tools

Google Suite

AWS

Tysys

Job description

Overview

We are looking for a dynamic leader who is as passionate as we are with helping Canadians succeed with credit. The Third-Party Management Team provides third party services utilizing integral governance practices to support Capital One’s strategic objectives.

As Manager, you will report to the Senior Manager, Third Party Management, and be a first line execution leader who partners with business customers and stakeholders in third party sourcing and management to provide the best leverage to Capital One in the third party space while mitigating associated third party risks. This will include adherence to Capital One’s Third-Party Risk Management policies and relevant regulatory requirements. In addition, you have deep expertise and market knowledge within various categories to support our technology- focused business to ensure that our third-party arrangements provide Capital One with a competitive advantage through optimum pricing structures, strong negotiation skills and rationalization.

Responsibilities

• Serve as the Category Manager for third party management execution, accountable for supporting team members in building third party relationships, managing risks, negotiating contracts, and improving effectiveness
• Ensure comprehensive oversight of all suppliers and services within assigned categories
• Collaborate closely with cross-functional teams including enterprise, customer, legal to support business customer outcomes
• Develop and implement strategic plans that align with business intent and market trends; leveraging broad market data, insights and competitor information to support informed decision making
• Manage team deliverables to the established policies, standards, procedures, and processes related to third party management
• Participate in key management forums and contribute to continuous improvement and/or best practices
• Build strong relationships with both internal stakeholders and third parties to ensure that business objectives are met
• Leverage industry knowledge and seasoned negotiation and influencing skills to support pricing and third-party service level commitments outcomes
• Manage multiple priorities with various stakeholders with an acute appreciation for deadlines impacting speed to market for Capital One products or services
• Be an effective change manager through the provision of clear plans and fulfillment activities
• Develops plans or strategies to drive innovation with the objective of creating efficiency
• Motivate and develop direct reports for maximum productivity and up-skilling

Qualifications

• Bachelor’s degree in business management, and/or designated third party management certification
• At least 5 years of experience in third party management within the financial industry to include process and risk management
• At least 5 years experience working in a cross-functional environment, ensuring business and stakeholder expectations are effectively managed
• At least 5 years of experience leading a team
• Strong market knowledge within different sourcing and supplier management categories relevant to the credit card business to include deep negotiation, communication, contract and influencing skills with the ability to optimize on pricing structures
• Strong organizational and prioritization skills
• Banking or Financial Experience Experience working with Credit Cards or a Line of Business supporting Credit cards
• OSFI - B10 experience
• Experience with Google Suite
• Experience with AWS or Tysys

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.