Third Key - Hourly - Stores

Fossil; Richmond; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Employee product discounts

Job summary

Fossil is seeking a Third Key Holder to support store leadership in delivering an exceptional guest experience. You will observe and coach team members to maintain high standards, align daily tasks with sales goals, and foster a collaborative, positive store environment.

The role values professionalism, a customer-centric mindset, and a proactive approach to learning and adapting to business needs. Growth opportunities and employee discounts are available.

Qualifications

• 1-2 years of retail experience, preferably within the fashion retail industry.
• Passion for upholding an exceptional internal and external customer experience.
• Brings professionalism and a level of sophistication to the role.
• Team-centric leadership approach that motivates and inspires your talent.
• Ability to build brand loyalty.
• Genuinely cares to help people succeed.
• Outstanding written, verbal, and presentation skills.
• Collaborative with others, yet able to self-motivate and direct.
• Committed to continuous learning with the ability to adapt and flex.
• Able to adjust and customize according to the needs of the business.
• Bachelor’s degree preferred.

Responsibilities

• Observe and coach team to deliver an exceptional store experience.
• Align daily activities with business needs to achieve sales goals.
• Embrace teamwork and create a positive environment for the team.
• Lead and inspire talent to perform at their best.

Skills

Retail experience

Customer service

Team leadership

Communication skills

Adaptability

Education

Bachelor's degree

Job description

Make An Impact

Our Third Key Holders are enthusiastic product experts who are flexible and adaptable to changes in the business. Their main focus is to observe and listen to their team, recognizing and coaching them to deliver an exceptional store experience. They align their day with business needs and take action to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who You Are

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team-centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with the ability to adapt and flex
• Able to adjust and customize according to the needs of the business
• Bachelor’s degree preferred

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts