Third Key - Hourly - Stores

Fossil Group; Richmond; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth opportunities

Employee product discounts

Job summary

Fossil Group is seeking a Third Key Holder in Canada to support store leadership and drive exceptional guest experiences. You will observe, coach, and align with business needs to achieve sales goals while fostering teamwork and a positive store environment.

Ideal candidates bring 1–2 years of retail experience, a passion for premium customer service, and a professional, brand-conscious approach. Bachelor’s degree is preferred. Growth opportunities and employee discounts are offered.

Qualifications

• 1–2 years of retail experience, preferably fashion retail.
• Strong customer experience orientation and communication.
• Team-oriented leader who motivates talent.
• Willing to learn and adapt to business needs.

Skills

Retail experience

Customer service

Brand loyalty

Communication skills

Team leadership

Adaptability

Education

Bachelor’s degree preferred

Job description

Make An Impact

Our Third Key Holders are enthusiastic product experts who are flexible and adaptable to changes in the business. Their main focus is to observe and listen to their team, recognizing and coaching them to deliver an exceptional store experience. They align their day with business needs and take action to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who You Are

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team-centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with the ability to adapt and flex
• Able to adjust and customize according to the needs of the business
• Bachelor’s degree preferred

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts