Third Key Holder

Ardene; Ottawa; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Dynamic and friendly work environment

Flexible Schedule

Ardene Rewards eligibility

Birthday paid off

Supportive management team

Wellness initiatives

Job summary

Ardene in Ottawa is seeking a Third Key Holder to support store operations, merchandising and customer service while stepping in for leadership when managers aren’t present. You will help maintain visual standards and supervise the team in a friendly, fast-paced fashion.

The role focuses on opening/closing, stockroom organization, and delivering exceptional service. A proactive, energetic candidate with strong teamwork is preferred and training will be provided.

Qualifications

• High school diploma is an asset.
• Excellent selling and customer service abilities.
• Strong time management and priority-setting skills.
• Strong communication and interpersonal skills.
• Ability to delegate tasks and take ownership.
• Ability to lead a team in a positive and inclusive manner.

Responsibilities

• Oversee all store operations including opening/closing procedures.
• Ensure outstanding service by creating a friendly environment.
• Process purchases at the register.
• Adhere to company policies.
• Support Store Manager in maintaining standards.
• Perform other related duties as directed.

Skills

Customer service

Team leadership

Time management

Communication

Interpersonal skills

Delegation

Inclusive leadership

Education

High school diploma

Job description

• Pay or shift range: $18.80 CAD to $18.95 CAD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• In-Store roles
• Full-Time
• Requisition #: THIRD001856
• Supervisor : Simone Williams

Description

THIS COULD BE YOU!

Want to be part of an amazing team? If you're a friendly and energetic person with an interest in fashion retail - we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include:

• In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing any other related duties as directed by the Store Manager.

Qualifications:

• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical requirements:

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What’s in it for you?

• Dynamic and friendly work environment
• Flexible Schedule
• Upgraded eligibility for Ardene Rewards
• Birthday paid off
• Supportive and caring management team
• Wellness initiatives

At Ardene, you're more than an employee - you're part of a fun, dynamic and energetic family.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.