Third Key Holder

Arden Holdings Inc.; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a vibrant and dynamic team as a Third Key Holder in the fashion retail sector! This role is perfect for energetic individuals who thrive in a fast-paced environment and enjoy providing exceptional customer service. As a Third Key Holder, you will be responsible for overseeing store operations, ensuring a welcoming atmosphere, and supporting your team in delivering top-notch service. With opportunities for advancement and a supportive management team, this position offers a chance to grow within a fun and inclusive workplace. If you're passionate about fashion and customer engagement, this role is for you!

Benefits

Dynamic and friendly work environment

Flexible Schedule

Casual dress-code

Employee discount

Upgraded eligibility for Ardene Rewards

Birthday paid off

Supportive and caring management team

Wellness initiatives

Cool contests

Advancement opportunities

Qualifications

• Minimum 1-year retail experience required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Oversee all store operations in the absence of management.
• Ensure outstanding customer service and a friendly environment.
• Support the Store Manager in maintaining company standards.

Skills

Customer Service

Selling Skills

Time Management

Communication Skills

Leadership

Education

High School Diploma

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising, and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include:

• In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service, and supervision of the team.
• Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging, and re-approaching every customer, and being knowledgeable about products.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing any other related duties as directed by the Store Manager.

Qualifications:

• Minimum 1-year retail experience
• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements:

• Ability to stand for extended periods and climb a ladder;
• Move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements:

• Days, evenings, and weekends.

The expected wage range for this role is between $18.05 to $18.80

Please be advised that Ardene complies with minimum wage legislation. However, it can take up to three months following a minimum wage increase to update the job description wage information for our positions.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Dynamic and friendly work environment
• Flexible Schedule
• Casual dress-code
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off
• Supportive and caring management team
• Wellness initiatives
• Cool contests
• Advancement opportunities

At Ardene, you’re more than an employee – you’re part of a fun, dynamic, and energetic family.