The Shoe Co. - Supervisor Part-time

DSW Designer Shoe Warehouse; Cookstown; On-site; CAD 25,000 - 29,000; Part time

Benefits offered by this job

30% store discount

Flexible scheduling

Bonus potential

Employee assistance program

Growth and training programs

Open Door Policy

Job summary

Designer Brands Canada is seeking a part-time Supervisor for our Shoe Co. banner. You will report to the Store Manager and help lead a diverse team to deliver outstanding customer service, manage in-store sales, and process web orders while maintaining store standards.

You will thrive in a fast-paced environment, coach staff, and drive store objectives. This role offers a footwear-focused career path with employee discounts and growth opportunities.

Qualifications

• Open, approachable attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

• Lead store staff to maximize sales and deliver exceptional customer experiences.
• Maintain product knowledge and knowledge of industry trends.
• Model a customer-focused shopping experience and ensure operational integrity.
• Coach and provide feedback to team per store directions.
• Foster teamwork, collaboration and positive communication within the store and district.
• Maintain open lines of communication with the Store Manager.
• Open and close the store proficiently.

Skills

Customer service

Communication

Teamwork

Adaptability

Shift flexibility

Positive attitude

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

Job Description WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes? We’re looking for a (Part-time) Supervisor for our Shoe Co. banner who will put their best foot forward. As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible role model service standards coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Coaches and provides feedback as directed by Store Management to achieve segment success
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co-workers
• Excellent customer service and strong will to assist customer needs
• Motivated and driven to achieve results
• Ability to work efficiently in the fast-paced team environment
• Openness to learn and develop new skills
• Flexibility and ability to quickly adopt to change
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to;

• a 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

Pay: $18.60 per hour

This posting is for an existing vacancy within Designer Brands Canada.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence Some roles may use artificial intelligence‑enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.