The Shoe Co. - Store Manager

Designer Brands; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company in Ottawa is seeking a Store Manager to lead a successful team at their outlet. In this role, you will be responsible for coaching your team to achieve sales goals while fostering an exceptional customer experience. The ideal candidate will have a solid retail supervisory background with proven success in sales. This position offers competitive benefits including a generous employee discount and opportunities for growth.

Benefits

30% discount on regular priced merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program support

Opportunities for growth and training

Qualifications

• Minimum 4 years of experience in a retail supervisory role.
• Proven success in achieving sales and profitability targets.
• Ability to work various shifts, including weekends.

Responsibilities

• Lead the store team to achieve objectives and sales targets.
• Recruit, manage, develop, and train team members.
• Ensure exceptional customer service experiences.

Skills

Leadership

Customer service

Problem-solving

Multitasking

Team motivation

Education

Relevant post-secondary education

Tools

MS Word

Excel

Job description

Overview

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

Canyoufillourshoes?

We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.

As a Store Manager at The Shoe Co. , you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team and execute on operational excellence will be key to your success in this role.

Responsibilities

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink / loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity / humility
• Develops and implement agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with Senior Operational Managers.

Qualifications

• Educational background : relevant post-secondary education
• Minimum 4 years of experience in progressive retail supervisory role
• Proven success in the achievement of sales and profitability targets in large volume top doors
• Positive and energetic team player with a strong leadership capability
• Proven ability to motivate others
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
• Ability to work, days, closing shifts and weekends
• Mobile within a geographic area

Benefits

• Working here is a shoe lover’s dream : As a Designer Brands associate, you and your eligible to;
• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24 / 7 support available through our Employee Assistance Program to speak with licensed counselors, work / life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growthand training and development programs
• Open Door Policyand MUCH MORE