The Shoe Co. - Store Manager

DSW Designer Shoe Warehouse; Ottawa; On-site; CAD 48,000 - 53,000; Full time

Benefits offered by this job

30% discount in stores

Competitive benefits package (FullTime

Paid Time Off (Personal Days & Vacatio

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Growth and development programs

Open Door Policy

Job summary

Designer Brands Canada in Ottawa is seeking a Store Manager for The Shoe Co. banner. You will lead the store team, drive sales, and uphold our standards of service, merchandise presentation and operational excellence.

Reporting to the District Manager, you will recruit, coach, and develop staff, manage scheduling, and ensure profitability while delivering outstanding customer experiences. This role requires a proactive leader who thrives in a fast-paced retail environment.

Qualifications

• Educational background: relevant post-secondary education.
• Minimum 4 years of experience in progressive retail supervisory role.
• Proven success in achieving sales and profitability targets in large volume top doors.
• Willingness to work days, closing shifts, and weekends.

Responsibilities

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
• Develops and implement agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with Senior Operational Managers.

Skills

Leadership

Customer service

Sales targets

Multitasking

Communication

Education

Post-secondary education

Tools

MS Word / Word processing

Excel

Email

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We're looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.

As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
• Develops and implement agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with Senior Operational Managers.

Qualifications:

• Educational background: relevant post-secondary education
• Minimum 4 years of experience in progressive retail supervisory role
• Proven success in the achievement of sales and profitability targets in large volume top doors
• Positive and energetic team player with a strong leadership capability
• Proven ability to motivate others
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
• Ability to work, days, closing shifts and weekends
• Mobile within a geographic area

Working here is a shoe lover's dream:

As a Designer Brands associate, you and your eligible to;

• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

Pay:

$47,880 - $53,200 per year.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU'LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence

Some roles may use artificial intelligence-enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/ #SDB