The Shoe Co. - Assistant Manager

Designer Brands

London

Hybrid

CAD 27,000 - 30,000

Full time

9 days ago

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Benefits offered by this job

Discount 30%

Benefits package

Paid time off

Flexible scheduling

Monthly bonus potential

EAP support

Growth opportunities

Open door policy

Job summary

Designer Brands Canada is seeking an Assistant Manager for our Shoe Co. banner to lead a store team and drive sales while fostering an inclusive customer experience.

You will report to the Store Manager and coach a diverse team to hit in-store and web order goals, recruit and develop staff, and ensure operational excellence. We value passion, accountability, collaboration and authenticity, with a focus on agile planning and strong leadership in a fast-paced retail environment.

Qualifications

Proven success in achieving sales and profitability targets.
Proficiency with MS Word and Excel.
Ability to multitask in a fast-paced environment while delivering customer experiences.
Retail supervisory experience (2–3 years).
Availability to work days, closing shifts and weekends.

Responsibilities

Maximize store results by delivering exceptional customer experiences.
Lead a shopping environment that drives loyalty through service and presentation.
Oversee store operations including policies, payroll, reporting and scheduling.
Recruit, manage, develop and train shoe-focused talent.
Uphold Designer Brands values: Passion, Accountability, Collaboration and Authenticity.
Develop agile plans to achieve results.
Foster teamwork, collaboration and change across store and district.
Maintain open communication with the Store Manager.

Skills

Sales leadership

Microsoft Word

Excel

Multitasking

Customer experience

Availability weekends

Tools

Excel

MS Word

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

We're looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
Recruit, manage, develop, and train top talent who have a love of shoes
Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
Develops and implement agile business plans to achieve results.
Fosters teamwork, collaboration and change advocacy within the store and district.
Maintain effective, open lines of communication with the Store Manager.

Qualifications:

Proven success in the achievement of sales and profitability targets
Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
Minimum 2 to 3 years of experience in progressive retail supervisory role
Ability to work, days, closing shifts and weekends

Working here is a shoe lover’s dream. As a Designer Brands associate, you and your eligible to;

a 30% discount off at our stores on regular priced merchandise.
A competitive benefits package (Full Time Associates Only)
Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
Flexible scheduling
Additional benefits include monthly bonus potential, opportunities
24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
Unlimited opportunity for growthand training and development programs
Open Door Policyand MUCH MORE

PAY: $19.60 - $21.60/ hr

Use of Artificial Intelligence

Some roles may use artificial intelligence-enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU'LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone's self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/ #SDB

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