The Shoe Co. - Store Manager

The Shoe Co.; Kamloops; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company is seeking a Store Manager to lead their team at The Shoe Co. in Kamloops. The ideal candidate will have a strong background in retail management, focusing on customer experience and team development. Responsibilities include achieving sales targets, fostering a collaborative work environment, and ensuring operational excellence. This role offers a dynamic work atmosphere with opportunities for growth and a competitive benefits package.

Benefits

30% discount on regular-priced merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

Training opportunities

24/7 Employee Assistance Program

Unlimited growth opportunities

Qualifications

• Minimum 4 years of experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets.

Responsibilities

• Maximizing store results by creating exceptional customer experiences.
• Recruiting, managing, and training top talent.

Skills

Leadership

Problem Solving

Customer Service

Team Collaboration

Education

Relevant post-secondary education

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.

As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, recruiting, performance management, training, and development. Your ability to problem-solve, thrive in a fast-paced environment, lead a dynamic team, and execute operational excellence will be key to your success.

Key job accountabilities include but are not limited to:

1. Assuming a leadership role with accountability for maximizing store results by creating exceptional customer experiences.
2. Facilitating achievement of business results by role modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity to foster positive customer connections and loyalty.
3. Leading an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
4. Recruiting, managing, developing, and training top talent who have a love of shoes.
5. Achieving company objectives and enhancing The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
6. Developing and implementing agile business plans to achieve results.
7. Fostering teamwork, collaboration, and change advocacy within the store and district.
8. Maintaining effective, open lines of communication with Senior Operational Managers.

Qualifications:

• Relevant post-secondary education.
• Minimum 4 years of experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets in large-volume top doors.
• A positive and energetic team player with strong leadership capabilities.
• Proven ability to motivate others.
• Proficiency in computer use, including email, MS Word, and Excel.
• Ability to multitask in a fast-paced environment while creating a compelling customer experience.
• Ability to work days, closing shifts, and weekends.
• Mobility within a geographic area.

Working here is a shoe lover’s dream:

• 30% discount at our stores on regular-priced merchandise.
• A competitive benefits package (Full-Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full-Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and training opportunities.
• 24/7 support through our Employee Assistance Program.
• Unlimited opportunities for growth and development programs.
• Open Door Policy and MUCH MORE.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions, visit our Career Page at https://careers.designerbrandscanada.com/