The Shoe Co. - Store Manager

DSW Designer Shoe Warehouse; City of Langley; On-site; CAD 47,000 - 54,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their team at The Shoe Co. This role emphasizes inclusivity and customer connection while driving sales and operational excellence. You will coach and develop your team to achieve store objectives, ensuring exceptional customer experiences and fostering a collaborative environment. With a competitive salary and benefits, this opportunity allows you to thrive in a fast-paced retail setting. If you are passionate about leadership and retail, this position is perfect for you.

Benefits

30% discount on regular-priced merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Training and development programs

Open Door Policy

Qualifications

• 4+ years of progressive retail supervisory experience.
• Proficient in computer use including email, MS Word, and Excel.

Responsibilities

• Maximize store results by enhancing customer experiences.
• Manage store operations and develop top talent.

Skills

Retail Supervisory Experience

Leadership Skills

Customer Service

Problem-Solving

Multitasking

Education

Relevant Post-Secondary Education

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.

As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, recruiting, performance management, training, and development. Your ability to problem-solve, thrive in a fast-paced environment, lead a dynamic team, and execute operational excellence will be key to your success.

Key Responsibilities

1. Maximize store results by creating exceptional customer experiences.
2. Model a shopping experience that encourages responsive customer service, merchandise presentation, and operational integrity to foster customer loyalty.
3. Manage store operations, including policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
4. Recruit, manage, develop, and train top talent passionate about shoes.
5. Achieve company objectives and enhance brand image by embodying our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
6. Develop and implement agile business plans to meet targets.
7. Foster teamwork, collaboration, and change advocacy within the store and district.
8. Maintain open communication with Senior Operational Managers.

Qualifications

• Relevant post-secondary education.
• Minimum 4 years of progressive retail supervisory experience.
• Successful track record in achieving sales and profitability targets in large-volume stores.
• Positive, energetic team player with strong leadership skills.
• Ability to motivate others.
• Proficiency in computer use, including email, MS Word, and Excel.
• Ability to multitask in a fast-paced environment while delivering excellent customer service.
• Availability to work days, evenings, weekends, and shifts.
• Ability to work within a geographic area.

Benefits

As a Designer Brands associate, you will enjoy:

• 30% discount on regular-priced merchandise.
• Competitive benefits package (Full-Time only).
• Paid Time Off (Personal Days & Vacation for Full-Time).
• Flexible scheduling.
• Monthly bonus potential and growth opportunities.
• 24/7 Employee Assistance Program.
• Training and development programs.
• Open Door Policy and more.

Pay: $47,880 - $53,200 per year.

Join Our Team

At Designer Brands Canada, we celebrate diversity and inclusion, welcoming all applicants. Accommodations are available upon request for individuals with disabilities or special needs. Please inform our Human Resources team if you require an accommodation during the recruitment process.

Visit our Career Page at https://careers.designerbrandscanada.com/ to view all open positions.

#SDB