The Shoe Co. - Store Manager

DSW Designer Shoe Warehouse; Burlington; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a vibrant team at a prominent retail location. This role emphasizes inclusivity and customer connection, requiring a leader who can foster a positive environment while achieving sales targets. You will be responsible for coaching your team, managing operations, and ensuring exceptional customer experiences. With a commitment to personal growth and development, this position offers a competitive benefits package and a chance to thrive in a fast-paced retail setting. Join a company that values diversity and empowers its associates to shine!

Benefits

30% Discount on Merchandise

Competitive Benefits Package

Paid Time Off

Flexible Scheduling

Monthly Bonus Potential

Employee Assistance Program

Unlimited Growth Opportunities

Qualifications

• 4+ years of experience in retail supervisory roles.
• Proven success in achieving sales and profitability targets.

Responsibilities

• Lead the store team to maximize results and create exceptional customer experiences.
• Recruit, manage, and develop top talent passionate about shoes.

Skills

Leadership Skills

Customer Service

Sales Achievement

Problem-Solving

Team Management

Education

Post-Secondary Education

Tools

MS Word

Excel

Email

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.

As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, recruiting, performance management, training, and development. Your ability to problem-solve, thrive in a fast-paced environment, lead a dynamic team, and execute operational excellence will be key to your success.

Key Responsibilities

1. Assume leadership role with accountability for maximizing store results by creating exceptional customer experiences.
2. Facilitate achievement of business results by role-modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity to foster customer loyalty.
3. Lead an operationally sound business by balancing policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
4. Recruit, manage, develop, and train top talent passionate about shoes.
5. Achieve company objectives and enhance the brand image by embodying our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
6. Develop and implement agile business plans to meet results.
7. Foster teamwork, collaboration, and change advocacy within the store and district.
8. Maintain effective communication with Senior Operational Managers.

Qualifications

• Relevant post-secondary education.
• Minimum 4 years of experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets in large-volume, top-tier stores.
• Positive, energetic team player with strong leadership skills.
• Proven ability to motivate others.
• Proficiency in computer use, including email, MS Word, and Excel.
• Ability to multitask in a fast-paced environment while creating a compelling customer experience.
• Availability to work days, closing shifts, and weekends.
• Must be mobile within a geographic area.

Benefits

As a Designer Brands associate, you are eligible for:

• 30% discount on regular-priced merchandise.
• A competitive benefits package (Full-Time Associates).
• Paid Time Off (Personal Days & Vacation - Full-Time Associates).
• Flexible scheduling.
• Monthly bonus potential and growth opportunities.
• 24/7 Employee Assistance Program support.
• Unlimited growth, training, and development opportunities.
• Open Door Policy and much more.

Join Our Team

At Designer Brands Canada, we encourage authenticity and respect for diversity. We welcome all applicants and provide accommodations upon request for individuals with disabilities or special needs. Please inform our Human Resources team if you require an accommodation during the recruitment process.

To view all open positions, visit our Career Page.