The Shoe Co. - Assistant Manager

DSW Designer Shoe Warehouse; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in Ottawa seeks an Assistant Manager to lead the store environment and coach a dynamic team. Responsibilities include achieving store objectives, enhancing customer connections, and fostering teamwork. Ideal candidates should have 2-3 years of retail supervisory experience and strong multitasking skills. Competitive benefits such as discounts and career growth opportunities are offered.

Benefits

30% discount off regular priced merchandise

Competitive benefits package

Paid Time Off (Personal Days & Vacation)

Flexible scheduling

Monthly bonus potential

Training and development programs

24/7 Employee Assistance Program

Qualifications

• Proven success in the achievement of sales and profitability targets.
• Minimum 2 to 3 years of experience in progressive retail supervisory role.
• Proficiency in computer use, including e-mail, word processing, and Excel.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Lead an operationally sound business following company policies.
• Recruit, manage, develop, and train top talent.

Skills

Customer service

Retail management

Sales achievement

Multitasking

Computer proficiency

Job description

Overview

Join to apply for the The Shoe Co. - Assistant Manager role at DSW Designer Shoe Warehouse.

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward. As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Responsibilities

Key job accountabilities include but are not limited to :

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink / loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity / Humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration, and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.

Qualifications

• Proven success in the achievement of sales and profitability targets.
• Proficiency in computer use, including e-mail, word processing, and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also creating a compelling customer experience.
• Minimum 2 to 3 years of experience in progressive retail supervisory role.
• Ability to work days, closing shifts and weekends.

Benefits

Designer Brands Canada offers eligibility for a range of benefits, including :

• A 30% discount off regular priced merchandise.
• A competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities for growth.
• 24 / 7 support through our Employee Assistance Program for counseling, work / life, legal and financial resources.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and more.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Retail