The Shoe Co. - Assistant Manager

Designer Brands; Nanaimo; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who will lead a dynamic team and foster an inclusive environment. This role involves driving sales, enhancing customer experiences, and ensuring operational excellence. The ideal candidate will thrive in a fast-paced setting, demonstrating strong leadership and problem-solving abilities. With a commitment to collaboration and accountability, you will help shape the store's success while enjoying perks like a generous employee discount and a competitive benefits package. If you have a passion for retail and a love for shoes, this opportunity is perfect for you!

Benefits

30% discount on regular priced merchandise

Competitive benefits package

Paid Time Off

Monthly bonus potential

Opportunities for growth

Training and development programs

24/7 Employee Assistance Program

Qualifications

• Proven success in achieving sales and profitability targets.
• Ability to multitask and create compelling customer experiences.

Responsibilities

• Lead the team to achieve store objectives and enhance customer experiences.
• Recruit, manage, and train top talent with a passion for shoes.

Skills

Leadership

Customer Service

Problem Solving

Multitasking

Sales Achievement

Education

2-3 years in retail supervisory role

Tools

MS Word

Excel

Job description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate, and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
• Facilitates achievement of business results by role modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration, and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.

Qualifications:

• Proven success in the achievement of sales and profitability targets.
• Proficiency in computer use, including e-mail, MS Word or other word processing programs, and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience.
• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts, and weekends.

Working here is a shoe lover’s dream. As a Designer Brands associate, you are eligible for:

• A 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
• Additional benefits include monthly bonus potential, opportunities for growth and training and development programs.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.