The Shoe Co. - Assistant Manager

DSW Designer Shoe Warehouse

Maple Ridge

On-site

CAD 28,000 - 31,000

Full time

14 days+

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Benefits offered by this job

30% employee discount

Competitive benefits (Full Time)

Paid Time Off

Flexible scheduling

Bonus potential

Employee assistance program

Growth and training programs

Open Door Policy

Job summary

Designer Brands Canada is seeking an Assistant Manager for our Shoe Co. banner to lead and coach the shop team, ensuring outstanding customer experiences and achieving sales goals.

The role reports to the Store Manager and drives in-store and web order performance while maintaining brand standards. The ideal candidate brings 2–3 years in a progressive retail supervisory role, can manage weekends and closing shifts, and fosters teamwork in a fast-paced environment.

Qualifications

Proven success in achieving sales and profitability targets.
Proficiency with MS Word and Excel.
Ability to multitask in a fast-paced retail environment.
Minimum 2–3 years in progressive retail supervisory role.
Flexibility to work days, closing shifts and weekends.

Responsibilities

Lead store environment and coach team to achieve store objectives including in-store sales and web orders.
Recruit, manage, develop and train top talent who love shoes.
Maintain operational excellence: policies, payroll, scheduling and shrink prevention.
Foster customer connections through exceptional service and merchandise presentation.
Model company values: Passion, Accountability, Collaboration, Authenticity.

Skills

Sales targets

Customer experience

Team leadership

Multitasking

Retail supervision

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
Recruit, manage, develop, and train top talent who have a love of shoes
Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
Develops and implement agile business plans to achieve results.
Fosters teamwork, collaboration and change advocacy within the store and district.
Maintain effective, open lines of communication with the Store Manager.

Qualifications:

Proven success in the achievement of sales and profitability targets
Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
Minimum 2 to 3 years of experience in progressive retail supervisory role
Ability to work, days, closing shifts and weekends

Working here is a shoe lover’s dream.

As a Designer Brands associate, you and your eligible to;

a 30% discount off at our stores on regular priced merchandise.
A competitive benefits package (Full Time Associates Only)
Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
Flexible scheduling
Additional benefits include monthly bonus potential, opportunities
24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
Unlimited opportunity for growth and training and development programs
Open Door Policy and MUCH MORE

This posting is for an existing vacancy within Designer Brands Canada.

Pay: $20.25- $22.50 per hour

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

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