The Shoe Co. - Assistant Manager

Designer Brands; Kamloops; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading company as an Assistant Manager at The Shoe Co. You will lead a dynamic team, foster inclusivity, and enhance customer connections while achieving sales and profitability targets. Enjoy a competitive benefits package, a 30% merchandise discount, and unlimited opportunities for growth. If you have a passion for shoes and retail, this is your dream job!

Benefits

30% discount on regular-priced merchandise

Competitive benefits package

Paid Time Off

Monthly bonus potential

Employee Assistance Program

Growth and development programs

Qualifications

• Minimum of 2 to 3 years of experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets.

Responsibilities

• Lead the store environment and coach the team to achieve objectives.
• Maximize store results by creating exceptional customer experiences.
• Recruit, manage, develop, and train top talent.

Skills

Leadership

Customer Service

Problem Solving

Collaboration

Education

Retail Supervisory Experience

Tools

MS Word

Excel

Job description

Will your shoes take you to a career at The Shoe Co.?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate, and execute operational excellence will be key to your success.

Key job accountabilities include but are not limited to:

• Assuming a leadership role with accountability for maximizing store results by creating exceptional customer experiences.
• Facilitating achievement of business results by role modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity to foster positive customer connections and loyalty.
• Leading an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruiting, managing, developing, and training top talent who have a love of shoes.
• Achieving company objectives and enhancing The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
• Developing and implementing agile business plans to achieve results.
• Fostering teamwork, collaboration, and change advocacy within the store and district.
• Maintaining effective, open lines of communication with the Store Manager.

Qualifications:

• Proven success in achieving sales and profitability targets.
• Proficiency in computer use, including email, MS Word, and Excel.
• Ability to multitask in a fast-paced environment while creating a compelling customer experience.
• Minimum of 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts, and weekends.

Working here is a shoe lover’s dream. As a Designer Brands associate, you are eligible for:

• A 30% discount on regular-priced merchandise at our stores.
• A competitive benefits package (Full-Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full-Time Associates Only).
• Additional benefits include monthly bonus potential and opportunities for growth and training.
• 24/7 support through our Employee Assistance Program, offering licensed counselors, work/life specialists, legal, and financial assistance.
• Unlimited opportunities for growth and development programs.