The Shoe Co. - Assistant Manager

Designer Brands; Cornwall; On-site; CAD 45,000 - 60,000; Full time

Job summary

A retail footwear company is seeking an Assistant Manager to oversee the store operations, focusing on sales, customer service, and team development. The ideal candidate will have experience in retail supervision, thrive in a dynamic environment, and foster inclusivity. This role offers a 30% merchandise discount, competitive benefits, and opportunities for growth and development.

Benefits

30% discount on regular-priced merchandise

Competitive benefits package

Accumulate Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Qualifications

• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts, and weekends.

Responsibilities

• Maximize store results by creating exceptional customer experiences.
• Lead the team to achieve business results and operational excellence.
• Recruit, manage, and develop top talent.

Skills

Achieving sales and profitability targets

Proficiency in computer use

Multitasking in a fast-paced environment

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

Can you fill our shoes?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate, and execute operational excellence will be key to your success.

Key job accountabilities include but are not limited to:

• Assumes leadership role with accountability for maximizing store results by creating exceptional customer experiences.
• Facilitates achievement of business results by role modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity to foster positive customer connections and loyalty.
• Leads an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruits, manages, develops, and trains top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration, and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.

Qualifications:

• Proven success in achieving sales and profitability targets.
• Proficiency in computer use, including email, MS Word, and Excel.
• Ability to multitask in a fast-paced environment while creating a compelling customer experience.
• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts, and weekends.

Working here is a shoe lover’s dream. As a Designer Brands associate, you are eligible to:

• Enjoy a 30% discount on regular-priced merchandise.
• Receive a competitive benefits package (Full-Time Associates Only).
• Accumulate Paid Time Off (Personal Days & Vacation - Full-Time Associates Only).
• Benefit from flexible scheduling.
• Access additional benefits including monthly bonus potential and opportunities for growth and development.
• Utilize 24/7 support through our Employee Assistance Program, offering licensed counselors, work/life specialists, legal, and financial assistance.
• Enjoy unlimited opportunities for growth, training, and development programs.
• Benefit from our Open Door Policy and much more.